Search Results for 'activate'

[Vanessa Gómez]

Hi Dave,

Thank you for your help. I know how to customize the footer, I’ve done it on other web pages. But now the theme does not work properly, it does not let me edit correctly.

To try to solve this I have activated another theme, deleted Perfect theme, I’ve re-downloaded the theme, and I have activated theme again. But this has not solved the problem.

How can I fix this?

Best regards,
Vanessa

[Sonal S Sinha]

Hi,

Theme has been updated since this is a problem for users on WordPress 4.7

Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

Regards,
Brad

[Sonal S Sinha]

Hi Jayant,

It seems that one of your plugin conflict with the slider. Kindly deactivate the plugins and check whether its working or not.

Regards,
Dave

[Sixtina Alwardt]

Hello everyone,

I have the issue that images are moving to the next line when you change the size of the browser window on a computer/desktop. Is there a way to fix those images, so that they stay in place?

My friend said that this is most likely an issue in the CSS, could that be? Or is there a setting that I have to activate?

Appreciate your feedback and help on that one.

Sixtina

[Derek]

Yes I had to deactivate all plugins. I’m not sure why certain plugins aren’t compatible with SKT themes. Very confused! Good luck!

[Karren]

Purchased a theme and the download link in my email has expired. How do I get it reactivated so that I can use the link.

[Amber]

Thanks for the info Derek. The only plugins I have installed are Akismet and Jetpack… did you deactivate literally every plugin?

I’ve confirmed that the slider never works on Chrome browsers – desktop or mobile.

[Derek]

I ran into the same problem. I had to deactivate all of the plugins for the slider to work properly.

[Derek]

I have deactivated all of the plugins and that doesn’t help. I am running the same theme for another site but it’s not updated to WordPress 4.7 and it works fine. It seems that the slider in Restro is not compatible with 4.7.

[Sonal S Sinha]

Hi,

Kindly deactivate the plugins and check whether slider is working or not. Maybe one of your plugin conflict with the slider.

Regards,
Dave

[waheed]

hi Dave , i have just bought another theme Perfect , and activated it , but my header menu still not dropping down ,can you fix it for me ,thanks , i have already sent you the admint details of my wordpress dashboard ,

[Sonal S Sinha]

Hi Vika,

Theme has been updated.

Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

Regards,
Dave

[Mark]

I had Spirit Pro put on my WordPress site and now I cannot put my site title up. It keeps “SPIRITED” up. When I went back and activated the free version to my site my title was there, But when I went back to Spirit Pro it did not work and went back to spirited.

[Sonal S Sinha]

Hi Fritz,

Given you re-access to the theme. Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

Regards,
Dave

[Sonal S Sinha]

Hi Alain,

I have deactivate the bookly plugin and now the menu bar issue solved. Kindly check.

Regards,
Dave