We at SKT Themes sell WordPress themes and templates as well as plugins which are available as digital download. While you pay for those items and how your data is processed and what is done has been explained in this page.
For free themes we have made the zip files public and by clicking on download button you are not asked for any information.
Who we are:
Our organization and who we are can be gathered from About Us page.
What personal data we collect and why we collect it:
We collect name, email, physical address and IP. Address is important in order to have lower credit card chargebacks as this reduces fraud. Similarly use of IP is being used so as to verify correct location matches that of the card user.
Email address is used to provide you login for the website so that after purchase you can login back to download the theme from my account area on our website.
None of the sensitive information we collect are being used for any other purposes. We send monthly emails to all our customers and that too has a unsubscribe button.
Personal data is not just created by a user’s interactions with your site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
By default, WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However, some of your plugins may collect personal data.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
All uploaded files are usually publicly accessible except paid theme zip files or plugin zip files which are available only to the particular user with access information.
We use contact form as a tool to provide service to our paid customers. We also use it as a tool to provide answers to sales queries and free theme users as well. The form data is collected into our customer support ERP. We do not use this data in any other way other than to email you back to resolve your query.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with:
We share your anonymous data with Google analytics and Tawk.to chat widget. Apart from that we do not share your real data with any other third-party vendors.
How long we retain your data:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our contact information:
In case you want to contact us for any concern regarding data privacy we have our information like email and WhatsApp number mentioned on our contact us page: https://www.sktthemes.org/contact/
How we protect your data:
We use 256-bit cPanel encrypted Comodo SSL in order to process your credit card information which is not stored anyway into our website. We use Stripe payment gateway to process your Credit card which has its own 512-bit encryption system and only the payment validation is passed to us to process the order. We also use PayPal payment gateway which has its own 512-bit encryption. Similarly, PayPal only passes the payment received information back to our website which helps us in processing the order and confirming it.
Industry regulatory disclosure requirements:
We use WooCommerce to process orders on our website:
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access?
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example – Google analytics
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.