Slider Won't Load

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  • #56788
    Amber
    Member
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: November 30, 2016

    SKT Girlie theme – a few days ago I did a total once over on my site and all was great, now today I go to check it out and the slider won’t load. In Mozilla, IE, or mobile. Nothing has changed on my end in days… WHY?!

    http://www.amberophoto.com

    #56796
    Derek
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 1, 2016

    I have the same problem with http://www.goldenrulebbq52.com. It was working fine then I updated to WordPress 4.7 and the slider quit showing up. I have been in contact with SKT themes support but they haven’t fixed in problem in over a week.

    #56802
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi,

    Kindly deactivate the plugins and check whether slider is working or not. Maybe one of your plugin conflict with the slider.

    Regards,
    Dave

    #56805
    Derek
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 1, 2016

    I have deactivated all of the plugins and that doesn’t help. I am running the same theme for another site but it’s not updated to WordPress 4.7 and it works fine. It seems that the slider in Restro is not compatible with 4.7.

    #56836
    Amber
    Member
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: November 30, 2016

    Thanks for the quick reply. I also tried deactivating all of my plug-ins and it doesn’t seem to make a difference. Any other suggestions?

    #56839
    Amber
    Member
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: November 30, 2016

    I just noticed – not only is the slider not working, the icons in the footer (for social media, and the contact info) are not loading either???

    #56840
    Amber
    Member
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: November 30, 2016

    I figured it out – it had something to do with my “Pinterest” social icon… I removed it and now it seems to be running great.

    #56856
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Okay great 🙂

    #56897
    Amber
    Member
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: November 30, 2016

    A few hours later and I’m back at the same spot – after I launched the page to the public. I’m getting the load symbol again. It must be a cache issue? I’m being told the slider never loads at all on Chrome devices.

    #56899
    Derek
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 1, 2016

    I ran into the same problem. I had to deactivate all of the plugins for the slider to work properly.

    #56902
    Amber
    Member
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: November 30, 2016

    Thanks for the info Derek. The only plugins I have installed are Akismet and Jetpack… did you deactivate literally every plugin?

    I’ve confirmed that the slider never works on Chrome browsers – desktop or mobile.

    #56905
    Derek
    Member
    • Topics: 1
    • Replies: 6
    • Total: 7
    Member since: July 1, 2016

    Yes I had to deactivate all plugins. I’m not sure why certain plugins aren’t compatible with SKT themes. Very confused! Good luck!

    #56926
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi Derek and Amber,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #57076
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi Amber,

    This issue was resolved from our end. Kindly check and confirm. Jetpack plugin conflict with the slider.

    Regards,
    Brad

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