please repair my complete pro theme

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  • #56344
    waheed
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: April 6, 2016

    hi , my theme seems broken , because i could not customize it and dropdown menu does not work , please i need help to fix it ,

    thank you

    #56362
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi Waheed,

    Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Let us know for any further issues.’

    Regards,
    Dave

    #56384
    waheed
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: April 6, 2016

    i actually did the same , i have the theme in zip format ,deleted the theme and uploaded again , still same , could you send me updated theme for wordpress 4.7,or how do i go back to older version of word press

    #56418
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi Waheed,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #56446
    waheed
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: April 6, 2016

    hi i have already sent you the details , best

    #56517
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi Waheed,

    Admin details are incorrect. Kindly re-send us the correct admin details.

    Regards,
    Dave

    #56532
    waheed
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: April 6, 2016

    ihave sent you again , thanks

    #56600
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi Waheed,

    Everything is working fine on your site. Kindly remove the cache and check again.

    Regards,
    Dave

    #56697
    waheed
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: April 6, 2016

    hi Dave , i have just bought another theme Perfect , and activated it , but my header menu still not dropping down ,can you fix it for me ,thanks , i have already sent you the admint details of my wordpress dashboard ,

    #56741
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Okay.

    Regards,
    Shri

    #56746
    waheed
    Participant
    • Topics: 2
    • Replies: 6
    • Total: 8
    Member since: April 6, 2016

    and also , help me up load demos , thanks

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