[emilia.lahti]

Hey Sonl,

Thanks for the fast reply. I have now repurchased the theme like you suggested!

Kind regards,
Emilia

[emilia.lahti]

Hey Dave,

I just had a look and all looks very good. Thanks so much for your help again!

Have a nice Sunday!

– Emilia

[emilia.lahti]

Hey Dave,

I’ve added and activated the plugin but it doesn’t add the breadcrumb path to the WooCommerce pages. When I look at the source code there’s nothing added there either. Do I need to change what it says in the ‘wrap before’ and ‘wrap after’ parts of the plugin settings?

I am also using Yoast SEO plugin on the website. I’ve made sure product_tag, product_cat and product have breadcrumbs enabled but this hasn’t helped, either.

Thanks,
Emilia

[emilia.lahti]

Hey! Sure, here are examples:

Product page: https://valkonverstas.fi/shop/monkijat/polaris-sportsman-xp-1000-s/
Category page: https://valkonverstas.fi/tuotteet/monkijat/
Tag page: https://valkonverstas.fi/luokka/uudet-tuotteet/

Thanks,
Emilia

[emilia.lahti]

Hey Dave,

Thanks for your fast reply! I’ve just repurchased the theme. Can you see the purchase already?

Kind regards,
Emilia

[emilia.lahti]

Hey Dave,

Thanks for your reply and sorry for forgetting this key piece of information! The website URL is www.valkonverstas.fi.

Thanks again,
Emilia

[emilia.lahti]

Hi,

Just an update – the issue seems fixed, there was a caching plugin messing things up. Thanks for your help!

[emilia.lahti]

Hi,

Implementing this still did not do the fix. I don’t think this issue will get resolved by custom CSS. The theme font and colors are set through Appearance >> Theme Options >> Basic Settings but they don’t render correct on the website anymore, what could be causing this?

[emilia.lahti]

Hi,

Thanks for the quick turnaround but unfortunately this didn’t help.

What would happen if I went back to the old version of WordPress, could the theme be incompatible with the new version or with a plugin I am using on site? The problem is mostly in the theme elements (fonts, colours, even footer).

[emilia.lahti]

Hi Brad,

Is there any chance you had the time to look at my query above?

Thanks!

[emilia.lahti]

Hi Brad,

Thanks for your quick action with this one! Breadcrumbs look very good now, thanks again.

I’ve noticed another kind of pressing issue on the site: All the theme elements are not working properly on the website, for example the CTA buttons & sidebar element colours & the theme fonts and anchor link colours. I am trying to decipher the cause for this issue & if the problem is in the theme, in the plugins or the recent WordPress update.

The problem originally started about a month ago when I ran out of theme updates & support. I managed to keep the problem under control by manually updating all plugins (or so I think).

Now that the theme updates and support have been activated again I noticed that if I visit the website in an incognito browser the problems there persist. Maybe the problems never really went away but I just saw an old browser cache of the website.

I updated a few photos in Imgur that show how the website looks like now with the issues (first picture) and how the website should look like (second picture). Here is a link to the pictures: https://imgur.com/a/jCUuJNH . Could you have a look and help me understand the cause of the issue?

Thanks again!

[emilia.lahti]

Hi Brad,

Thanks for the notice, I have now subscribed to receive theme updates and support again.

Could you have a look at the issue with breadcrumbs again please? 🙂

Thanks!
Emilia

[emilia.lahti]

Hi Dave,

Thanks for your help! The iframe size on mobile is still as small as before even after adding the custom CSS. Could it be that the earlier CSS I had inserted is messing with it? Could you have another look, please?

Thanks and kind regards,
Emilia

[emilia.lahti]

Hi Dave,

I sent a message through the /contact page a week ago and haven’t gotten a reply. 🙁 Could someone help me with my few questions please?

Thanks so much,
Emilia

[emilia.lahti]

Hi,

Sorry but another question on top of the questions in my previous message^^

Is it possible to use a short video clip in the homepage slider and/or in the featured image of a post/page?

Thanks so much 🙂

[Author]

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