Search Results for 'activate'

[Peeter]

Bought my themes this February with one year support. For some reason the downloads weren’t activated until yesterday so perhaps it doesn’t show I’m eligible for support, but I am and should be. And need help with that :/

All the best

[morena]

hi shri,

1. that’s perfect!

2. i have to modify some parameters in the server, because i get this error: The file uploaded exceed the parameter upload_max_filesize in php.ini: is there a way to solve it, or do i have to talk to my hoster and ask to modify the parameters for uploadings?

3. thank you, i activated it, but the customer would like to have it under the address, so i tried to add directly the < a href=”#” >< /a >, but i didn’t get the result i wanted: i add the screenshot of the backend – what i want to do – and the result in the frontend, too many “f”, where the red are those i’m not interested in and the blue the only one i would like to have (if it is possible)

4. thank you

thanx for your help 🙂

morena

[patrick.holmes]

One other question, how do I deactivate the SKT twitter feed from the footer? We don’t need any twitter feed at this time in the footer.

Thanks

[patrick.holmes]

Hi,
I’ve clicked on the “Check to hide this section” of the testimonials feature under Appearance>Theme Options>Section. However, it still shows on the page I’m creating. What else needs to be adjusted to deactivate this feature?
Thanks!

[Sonal S Sinha]

Hi Tiffany,

We can make changes to the child theme however we cannot make changes to the original theme and even if we do make those changes it won’t reflect on your website because you have the child theme activated.

So for us to make changes here we need to make changes to your theme and not the original one.

Even if we make changes to the original one it won’t pick up because child theme is activated.

Waiting for your response.

Regards,
Chris

[Tiffany Clements]

Hi!

It is not resolved. Why did you create a new header.php without my consent and also added a file manager plugin to my website? There is nothing wrong with what was coded the problem is it seems that you guys did not code your theme to allow a front page or actually blog posts page without visible errors. Therefore your quick fix ruined pages of my website that I now have to do a backup restore to get things back to normal.

For example, if I set the homepage as full width the actual page I created appears and not a front page that shows the sections. Even if I use the default page attribute part of the page still appears along with the sections. Why is this so? Now whatever you coded has caused the homepage slider to show up on every page of my website. I am deleting the new header.php file and plugin you created. Do you guys have a real solution or just guessing here? Please do not delete, add, or deactivate anything on my website. I am asking for a solution to resolve the problem with your theme only.

[Mike Kilchenmann]

All Tickets from 16.04.2018

April 19, 2018 at 7:22 am
#99550
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi Support

I see, the Jumping from Bottom to is finish. Now I have a new problem. The My Skill not longer load the color animation. It only loads when you see it and dan refresht. As soon as it is out of sight and you scroll to my works, the color does not load.

http://www.hostspeed.ch

name: skt

Pass : skt

Thanks for help

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April 19, 2018 at 10:17 am
#99561
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

3 days ago I wanted to design my website with the Theme Me. After the installation I had the From bottom Jump problem, Ticket: # 99264 from 16.04.2018 at 11:35 pm. I waited a day and made a second ticket # 99313 from 17.04.2018 at 12:22 pm. When I wrote directly online on 18.04.2018 and then i make a ticket, helped Dave, who fixed the error in a short time, ticket # 99377. Unfortunately I noticed that this caused another mistake, Ticket # 99534 13 hours ago. I wanted to make the website this week finish. Unfortunately, the new installation of the theme already has errors. I ask for help. Thank you in advance

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April 19, 2018 at 1:45 pm
#99616
Reply

Forum Moderator

Member

Topics: 0
Replies: 16812
Total: 16812

Member since: August 16, 2013

Hi,

Maybe there are some plugin conflicts, kindly deactivate all the plugins and check again.

Regards,
Chris

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April 19, 2018 at 1:53 pm
#99621
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

What for Plugins??? Is a New Installation. Without Plugins …….you see that, when you go to:

http://www.hostspeed.ch

name: skt

Pass : skt

Thanks for help

———————————————————————————————————————
April 19, 2018 at 2:03 pm
#99623
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

The problem was only after you removed the jump effect.The First problem with Template ME.

This Code make supprot that this effect disappeared:

Datei : customer.js

New:
At beginning:

// skill bar script
jQuery(document).ready( function(){
jQuery(‘.skillbar’).each(function(){
var imagePos = jQuery(this).offset().top;
var topOfWindow = jQuery(window).scrollTop();
if (imagePos < topOfWindow+400) {
jQuery(this).find(‘.skillbar-bar’).animate({
width:jQuery(this).attr(‘data-percent’)
},6000);
}
})
});

—-

ad end

jQuery(document).ready(function(e) {
var pc_highestBox = 0;
jQuery(‘.team-col’).each(function(){
if(jQuery(this).height() > pc_highestBox){
pc_highestBox = jQuery(this).height();
}
});

jQuery(‘.team-col’).height(pc_highestBox);
});

effekt:

No Jumps in android devise is perfekt….and second effekt no load the skillbar when you have not in screen.

Thanks for help

———————————————————————————————————————
April 19, 2018 at 2:26 pm
#99628
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Please Help

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April 19, 2018 at 5:46 pm
#99642
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

A long time ago.. pleas help i wait 4 days a 24 houers for help that i can make my website wit youre template thanks

———————————————————————————————————————
April 19, 2018 at 6:04 pm
#99643
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

4 days ago I wanted to design my website with the Theme Me. After the installation I had the From bottom Jump problem, Ticket: # 99264 from 16.04.2018 at 11:35 pm. I waited a day and made a second ticket # 99313 from 17.04.2018 at 12:22 pm. When I wrote directly online on 18.04.2018 and then i make a ticket, helped Dave, who fixed the error in a short time, ticket # 99377. Unfortunately I noticed that this caused another mistake, Ticket # 99534 13 hours ago. I wanted to make the website this week finish………….. Unfortunately, the new installation of the theme already has errors. I ask for help. Thank you in advance

———————————————————————————————————————
The third Ticket for problems with a new WordPress Install and Theme Me without Plugins!
———————————————————————————————————————
April 18, 2018 at 6:08 am
#99377
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hello Support Team

I whait from a Ticket: #99264 from 16.04.2018.

Ticket Info:

Hi Support
I found a bug in template me. When i change to mobile device (Handy and android browser, or chrome for android),
when scrolling and getting to the bottom of the page, the page is “jumping”… to middle my works. The Same problem is in your Demo Page from the theme ME.

What causes this error in JS? smooth scroll js?

i testing the theme in my home server before i install the theme of my webserver.

http://192.168.1.108/mike.kilchenmann/

Name:skt pass:skt

Thanks for help

———————————————————————————————————————
April 18, 2018 at 6:19 am
#99379
Reply

Forum Moderator

Member

Topics: 0
Replies: 16812
Total: 16812

Member since: August 16, 2013

Hi,

Your website is not opening therefore we are unable to check the issue.

Regards,
Dave

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April 18, 2018 at 6:47 am
#99383
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi Support

sorry, is the internal ip. Unfortunately, my home server is very slow. i make new installation from the theme.

http://www.hostspeed.ch

name: skt

Pass : skt

Info: You also have this error on your demo page

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April 18, 2018 at 7:04 am
#99386
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi Support

The Jumping is finish. May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. Have seen that now the WP Admin bar is missing. But it is not bad. Better as jumping from bottom to works.

Thanks for help

———————————————————————————————————————
April 18, 2018 at 7:12 am
#99394
Reply

Forum Moderator

Member

Topics: 0
Replies: 16812
Total: 16812

Member since: August 16, 2013

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Dave

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April 18, 2018 at 7:31 am
#99401
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi support

Better i have a video then you see the problem. I Scroll down then you see the Jump to Work. Whenever I arrive downstairs.

Video Link:

me.hostspeed.ch/resume.mp4

This problem is with all android browser. Not in Desktopbrowser.

Thanks for help

———————————————————————————————————————
April 18, 2018 at 7:36 am
#99403
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

PS: i testing with Samsung S7 – S9 With Chrome Browser for Android and Firefox Browser for android in the mobile.

You seer that problem with a Chrome Browser F12 and change to Toggle device toolbar.

Thanks for help

———————————————————————————————————————
April 18, 2018 at 7:41 am
#99404
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

PS: The same is in : https://www.sktthemes.org/shop/me-resume-wordpress-theme/
April 18, 2018 at 7:42 am
#99405
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

when you go to Demo : http://sktthemesdemo.net/resume/

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April 18, 2018 at 7:47 am
#99406
Reply

Forum Moderator

Member

Topics: 0
Replies: 16812
Total: 16812

Member since: August 16, 2013

Hi,

Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

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April 18, 2018 at 7:52 am
#99410
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

hiuu support

The same admin details #99383!

http://www.hostspeed.ch

name: skt

Pass : skt

PS: May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. This for hostspeed is only temporary. Thanks

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April 18, 2018 at 8:05 am
#99413
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi Support

Is this problem the same from google chrome?

Info:
These jumps happen when a site loads additional content in the background above the visible area, pushing down what’s on-screen.

Link:
https://www.independent.co.uk/life-style/gadgets-and-tech/news/google-chrome-page-jump-fix-problem-scroll-anchoring-a7682451.html
April 18, 2018 at 11:36 am
#99487
Reply

Forum Moderator

Member

Topics: 0
Replies: 16812
Total: 16812

Member since: August 16, 2013

Hi,

Issue resolved from our end. Kindly check and confirm.

Regards,
Dave

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April 18, 2018 at 11:54 am
#99491
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi Support

Yes is not longer the Jump! is perfect!

May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. This for hostspeed is only temporary. The mistake is in the Theme. And not caused in addition. Later, I upload my web server, because I have multiple addresses. http://www.gamespeed.ch http://www.fuldur.ch http://www.hostspeed.ch http://www.7daystodie.ch and http://www.coiffeur-asante.ch

This sind all adress from me.

Thanks for help

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April 18, 2018 at 12:27 pm
#99495
Reply

Forum Moderator

Member

Topics: 0
Replies: 16812
Total: 16812

Member since: August 16, 2013

Hi,

Javascript was getting conflict.

Regards,
Dave

———————————————————————————————————————
The Second Ticket for problems with a new WordPress Install and Theme Me without Plugins!
———————————————————————————————————————

April 17, 2018 at 12:22 pm
#99313
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi Support
I found a bug in template me. When i change to mobile device (Handy and android browser, or chrome for android),
when scrolling and getting to the bottom of the page, the page is “jumping”… to middle my works. The Same problem is in your Demo Page from the theme ME.

What causes this error in JS? smooth scroll js?

i testing the theme in my home server before i install the theme of my webserver.

http://192.168.1.108/mike.kilchenmann/

Name:skt pass:skt

Thanks for help

———————————————————————————————————————
The First Ticket for problems with a new WordPress Install and Theme Me without Plugins!
———————————————————————————————————————

April 16, 2018 at 11:35 pm
#99264
Reply

Mike Kilchenmann

Member

Topics: 9
Replies: 25
Total: 34

Member since: January 11, 2018

Hi Support
I found a bug in template me. When i change to mobile device (Handy and android browser, or chrome for android),
when scrolling and getting to the bottom of the page, the page is “jumping”… to middle my works. The Same problem is in your Demo Page from the theme ME.

What causes this error in JS? smooth scroll js?

i testing the theme in my home server before i install the theme of my webserver.

http://192.168.1.108/mike.kilchenmann/

Name:skt pass:skt

Thanks for help

[Sonal S Sinha]

Hi,

Maybe there are some plugin conflicts, kindly deactivate all the plugins and check again.

Regards,
Chris

[m.davies]

I have installed the free version, customised it and was happy with the functionality but needed some pro features – So i paid the subscription and installed the pro version – I am however not able to remove the demo view from the pro version:

Shows only basic menu
No title or strap line change
nothing changes at all

I have deactivated all plugins and still no response.

uninstalled the theme and re-installed it

[Sonal S Sinha]

Hi,

Kindly deactivate all the plugins and check again.

Regards,
Dave

[renato]

Hello, thank you, i understood how to do now.

But this cyclone plugin, do not allow me to remove “pause and play options”
then i was trying to add the plugin named Smart Slider 3, but there’s a conflict with the Black and White theme.
With the theme activated the slider keeps loading and never show the image or video.
but if i deactivate the theme, it works fine. How can i fix that?

[Sonal S Sinha]

Hi,

Did you install TinyMCE advance editor plugin? If yes, kindly deactivate it.

Regards,
Brad

[hello26]

Hi Dave

I will condense all the support tickets here:

Domain: THEGOODLIFEBIZ.COM using the SKT LANDING PAGE THEME – Already installed.
Login: Please confirm you have received the login details I emailed to your office last Fri/Sat.

TESTIMONIALS:
I have used SECTION 6 on the homepage sections to showcase TESTIMONIALS and have placed the shorcode on the homepage to display 9 testimonials. But I would like to make the following changes to the way the testimonials display on the homepage:

1. I would like the default image attached to section 6 in THEME OPTIONS>SECTIONS>SECTION 6 to be the background on the homepage where testimonials are displaying.
2. I would like the layout of the testimonials displayed on the homepage to be different than what is currently showing.
3. Please limit testimonial text content length to 49 words & have the text right aligned rather than centered
4. Please remove the small testimonial round image and replace with a right aligned medium rectangle image (featured image for each testimonial) that fits nicely with the dimensions on the page. Please also make the retangle image a link to the actual testimonial page.
5. I notice that in THEME OPTIONS it says “Paste url here for View All Testimonials” how do I create a page that will display all testimonials so I can insert the link to that page in the button that says VIEW ALL TESTIMONIAL?

1. I’d like to make the following changes:
Slider Enquiry Form – I’d like to replace the contact form on the slider with the following:
– HEADING TEXT – “FREE 7 Part Video Series”
– embedded Youtube video – https://www.youtube.com/edit?o=U&video_id=bmB3rPR8Dzg
– the button beneath it “INSTANT ACCESS NOW” please use this colour #AF1C1C for the button

2. I’d like to remove the ‘contact form’ widget from the sidebars on existing pages. Please also stop it defaulting the contact form in the side panel for new pages.

3. THEME OPTIONS>SECTIONS>There are 7 demo sections. Could you please activate these demo sections so I can see them live on the page and edit them?

4. Please separate the menu bar from the slider images and inner page banner. Id really prefer to have a separate static white floating menu bar. It like the menu options (text) to remain this colour #AF1C1C

FOOTER:
1. Please increase font size for all Footer headings.
2. Contact info
– please make the Skype Icon left aligned
– please move the social icons to the bottom of ‘contact info’ section – remove the ‘about us’ heading
3.Please remove recent posts section from the footer.
4 Please include my Footer Menu in the footer. use the Heading “Menu”

OTHER CHANGES:
1. I’ve noticed that if I have a ‘featured image’ on a page, the ‘featured image defaults to replace the ‘inner banner image’. Please stop this from happening. I’d like the “Inner Page Banner” to be the default banner for all pages except the homepage which has sliders instead.
2. Please remove the archives widget from the sidebar in ‘blog category pages’ & ‘blog posts’
3. Please change the font on all the buttons to sentence case and change the font to the same font as the font on the red button in the sliders.

Thanks
Danielle

[Sonal S Sinha]

Hi,

“Team WD” plugin is conflicting with the Customizer. If you do not need this, then deactivate it.

Regards,
Chris

[hello26]

One more question:

I can see that there are 7 demo sections under the Theme Options tab. How do I activate them so I can see them and edit them?

Thanks again
Danielle