Vanessa Gómez

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Viewing 15 posts - 151 through 165 (of 462 total)
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  • in reply to: Issue with SKT Juice theme and Drop uploader plugin #159679
    Vanessa GómezVanessa Gómez
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    • Topics: 175
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    Member since: July 4, 2016

    Hi,

    This problem happens on all woocommerce product pages. In all products we add the option that the client can upload a file in pdf or jpg format.

    You can carry out the tests, for example in: https://www.copiaclip.com/es/botiga/gran-format/roll-up-display-100x200cm/

    In the product tabs, there is one to the right with the title “Sube tu diseño” (upload your design). Here you can select a file in pdf or jpg format and upload it.

    Do the test. Try uploading a file. The file seems to upload correctly, the thumbnail appears, but the message “please wait, files are uploading” also appears and it stays like this without doing anything.

    We first consult the creator of the plugin. After accessing and performing several tests, he confirmed that it was a theme problem.

    I hope you can find the solution to this problem. Thank you very much for the help.

    Best regards,
    Vanessa.

    in reply to: Page title above header image #159398
    Vanessa GómezVanessa Gómez
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    • Topics: 175
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    • Total: 637
    Member since: July 4, 2016

    Hi Dave,

    Perfect.Works fine!

    Thank you very much.

    Best regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #157249
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi Brad,

    Good idea. This solution had not occurred to us. It seems perfect to us. We will activate the Twenty Nineteen theme, we will remove google recaptcha and we will activate the original theme again.

    Thank you very much!!

    Best regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #157207
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi,

    I am sorry to insist but it is very important to be able to find a solution to this problem.

    Please, can you review it and tell us how we can correct it?

    Thank you very much!

    Best regards,
    Vanessa

    in reply to: Slide code in shop page header #157206
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
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    • Total: 637
    Member since: July 4, 2016

    Hi Dave,

    Works fine. Thank you very much!

    Regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #157008
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi,

    Any solution for this problem?

    Please, we are looking forward to solving it. Google Captcha is giving us a lot of trouble when sending forms and we want to eliminate it and use honeypot as an alternative.

    When we try to delete the Google Recaptcha keys an error occurs: “The link you followed has expired.”. The error prevents us from deleting the Google Recaptcha keys.

    On websites that use non-SKT themes we can delete the keys without any problem and the error does not occur. It is only on websites with SKT themes that we have this problem. That is why we insist that you review it, to try to solve it as quickly as possible.

    Thank you very much!

    Best regards,
    Vanessa

    in reply to: Slide code in shop page header #157005
    Vanessa GómezVanessa Gómez
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    • Topics: 175
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    • Total: 637
    Member since: July 4, 2016

    Hi,

    We mean putting a still image (not an image slide) in the header of the individual products in the online shop. (for example: http://www.paloverdeorganik.com/shop/plantes/anthurium/)

    We had this same problem on other websites and you solved it:
    www.sktthemes.org/forums/topic/header-image-on-shop-page/
    www.sktthemes.org/forums/topic/header-image-on-shop-page-2/

    Can you review it?
    Thank you very much!

    Best regards,
    Vanessa

    in reply to: Slide code in shop page header #156794
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
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    • Total: 637
    Member since: July 4, 2016

    Hi Dave,

    Ok. Understood.

    Is it possible that the individual product pages of the online shop (for example: http://www.paloverdeorganik.com/shop/plantes/anthurium/) to have header picture?

    How can we choose which header image appears on the individual product pages?

    Regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #156788
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi Brad,

    I just reviewed the website and have verified that the Google Recaptcha integration is still active.

    https://i.imgur.com/f6q1vgi.jpg

    We want to remove Google Recaptcha and replace it with a plugin (honeypot for contact form 7)

    We are trying to disable this integration. To eliminate this integration we do it at: Contact> Integration with Other Services> setup integration
    And then click on “Remove keys” to disable Google Recaptcha.

    When we perform the process and try to delete the keys, an error occurs: “The link you followed has expired.”
    This is the problem that we need to correct. The error prevents us from deleting the Google Recaptcha keys.

    This error occurs in many of the websites that use SKT themes. For that we want you to tell us how to solve it.

    Regards,
    Vanessa

    in reply to: Page title above header image #156784
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi,

    Works perfectly.Thank you very much!

    Regards,
    Vanessa

    in reply to: Slide code in shop page header #156767
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi,

    We have seen that you have created a new page for the online shop, but we want to use the original page (www.paloverdeorganik.com/shop/) as the page of the online shop.

    Is it possible that the slide of images appears in the header of this page the same as in the rest of the pages?

    In addition, we would also like the individual product pages of the online shop (for example: http://www.paloverdeorganik.com/shop/plantes/anthurium/) to have the same header with the slide of pictures. It’s possible?

    Thank you for your help!

    Best regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #156765
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi,

    I think I didn’t explain myself well enough. We don’t want to remove the Google recaptcha badge. What we want is to stop using Google Recaptcha on all web pages, and instead use the Contact form 7 honeypot plugin.

    In order to “disconnect” the web page from Google Recaptcha, it is necessary to remove the integration through the Google Recaptcha module of Contact form 7.

    To eliminate this integration we do it at: Contact> Integration with Other Services> setup integration
    And then click on “Remove keys” to disable Google Recaptcha.

    When we perform the process and try to delete the keys, an error occurs: “The link you followed has expired.”

    In web pages that use non-SKT themes we can eliminate this integration without error, but in web pages with SKT themes an error occurs and we cannot complete the process.

    If we access via ftp and delete the folder that contains the Google recaptcha module inside the contact form 7 plugin folder, we can eliminate the integration. But updating the contact form 7 plugin recreates the Google Recaptcha module folder and we would have to delete it again after each update.

    Any solution for this problem?

    Best regards,
    Vanessa

    in reply to: Slide code in shop page header #156620
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi again,

    This problem has not been solved for two weeks. Please can you review it and try to find a solution?

    Thank you very much!

    Best regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #156619
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi Brad,

    Thanks. We know the procedure to remove the Google Recaptcha integration.

    When we perform the process and try to delete the keys, an error occurs: “The link you followed has expired.”

    This error only happens to us on some websites that use SKT themes. So we believe that it may be a problem of the theme.

    So that you can verify it yourself and check the problem and a solution, we have sent you the access data to one of the web pages where this problem occurs.

    Please log in and try to remove the integration between Contact Form 7 and Google Recaptcha.

    Many thanks!

    Regards,
    Vanessa

    in reply to: Issue with contact form 7 integration #156523
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 175
    • Replies: 462
    • Total: 637
    Member since: July 4, 2016

    Hi Brad,

    We don’t want to remove the plugin in its entirety. We just want to remove the integration of this plugin with Google Recapcha.

    To eliminate this integration we do it at: Contact> Integration with Other Services> setup integration
    And then click on “Remove keys” to disable Google Recaptcha.

    The problem is that we get the error: “The link you followed has expired.”

    This problem only happens to us with some of the SKT themes. We have successfully removed integration on various web pages with other themes.

    Is it a theme incompatibility problem? We need to remove the integration, as we want to remove Google Recaptcha and replace it with honeypot.

    If we remove the recaptcha module from contact form, when the Contact Form 7 plugin is updated, the module is reenabled and Google Recaptcha is activated again, so this solution is not viable.

    We need to find a solution quickly, since we must make the modification on many web pages as soon as possible since until we make the change, messages cannot be sent through the forms.

    Regards,
    Vanessa

Viewing 15 posts - 151 through 165 (of 462 total)