HandyMan Pro help

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  • #171667
    hjones30hjones30
    Participant
    • Topics: 5
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    Member since: March 21, 2018

    Hello,

    A couple of problems not sure how to hand the issues, on my client’s site https://www.bluegrasskesco.com/ current I’m using SKT handyman pro 1.0, I noticed that it the support documentation was now different and went to try to install handyman-theme.zip. which is the 4.0 version, but I became concerned that I would lose all of my client’s configurations for font and colors, so my question is will it keep all my current settings or will I have to completely reconfigure the colors and fonts of the website and all that?

    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home/fcd9w0asje5z/public_html/wp-content/themes/skt-handyman-pro/

    This theme is already installed.
    Current Uploaded
    Theme name SKT Handyman Pro SKT Handyman Pro
    Version pro1.0 pro4.0
    Author SKT Themes SKT Themes
    Required WordPress version – –
    Required PHP version – –

    The second issue on the Front/Home page, while using Jetpack share, the share icons are linked to the feature projects shortcode links from the green box and not the Front/home page. How do I fix this issue, this is nothing wrong with the Jetpack plugin as far as I can tell. On every other page, it works as expected. It only fails to work on the Fron/Home page.

    #171757
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    SKT handyman pro version 4.0 framework is completely changed. It is build in elementor page builder.

    If you want to update to version 4.0. Then you will have to rebuild the home page.

    you want to update it. then Take a backup of your old theme first and update in 4.0.

    Regards,
    Dave

    #171763
    hjones30hjones30
    Participant
    • Topics: 5
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    • Total: 29
    Member since: March 21, 2018

    Dave, what about the second issue

    The second issue on the Front/Home page, while using Jetpack share, the share icons are linked to the feature projects shortcode links from the green box and not the Front/home page. How do I fix this issue, this is nothing wrong with the Jetpack plugin as far as I can tell. On every other page, it works as expected. It only fails to work on the Fron/Home page.

    #171930
    Forum ModeratorForum Moderator
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    • Total: 27070
    Member since: August 16, 2013

    Hi,

    We checked, Share this icons are working fine on front page/Home page.

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Dave

    #172137
    hjones30hjones30
    Participant
    • Topics: 5
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    • Total: 29
    Member since: March 21, 2018

    ok here is the upload, if you look at the bottom right were the link for the page comes up when you hover over the share button it does not give you the home page but a page that is in the feature projects which is not what we want. https://ibb.co/18dkHJ1

    this is only for the front/home page

    • This reply was modified 4 months, 1 week ago by hjones30hjones30.
    #172219
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    The custom post does not display Jetpack share buttons.

    Regards,
    Dave

    #172224
    hjones30hjones30
    Participant
    • Topics: 5
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    • Total: 29
    Member since: March 21, 2018

    Dave,

    not sure what you mean, are you saying the front page/home page will not have jetpack share buttons? so how do i get the front page to be shareable with social media?

    #172289
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly refer this link:
    https://jetpack.com/support/sharing/

    Hope this help you.

    Regards,
    Dave

    #173879
    hjones30hjones30
    Participant
    • Topics: 5
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    • Total: 29
    Member since: March 21, 2018

    I have a request from Jetpack support team to you guys please see below

    Ryan C. (@ryancowles)
    3 hours, 7 minutes ago
    Hi @jonez34, thanks for the additional information! Can you try getting in touch with the author of the theme in question? They should be able to provide more information about how the front-page pulls in information. And as such, they might be able to suggest a fix for this issue within the theme itself.

    It looks like you can contact them here:

    https://www.sktthemes.org/contact/

    Please let us know what they say and we can go from there!

    #173914
    Forum ModeratorForum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Check your Sharing settings at Settings → Sharing and make sure you have enabled the sharing buttons on the post types you want to display them on:

    See screenshot:
    https://jetpackme.files.wordpress.com/2019/05/sharing-settings.png

    Regards,
    Dave

    #173932
    hjones30hjones30
    Participant
    • Topics: 5
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    • Total: 29
    Member since: March 21, 2018

    Dave, i have, and the hope still does have it showing up.
    can you asnswer this question please ” more information about how the front-page pulls in information. ” i think this would help me work with jetpack to find out how to make it work for the Frontpage/homepage/landing page

    #174552
    hjones30hjones30
    Participant
    • Topics: 5
    • Replies: 24
    • Total: 29
    Member since: March 21, 2018

    Im still needing help wiht this issue. Jetpack app cant help me till you all answer the question about the front page/ landing page or what every you want to call it.

    Hi @jonez34, thanks for the additional information! Can you try getting in touch with the author of the theme in question? They should be able to provide more information about how the front-page pulls in information. And as such, they might be able to suggest a fix for this issue within the theme itself.

    It looks like you can contact them here:

    https://www.sktthemes.org/contact/

    Please let us know what they say and we can go from there!

    Please answer this question so i can get support from the jetpack app team

    #174659
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    • Total: 27070
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #174674
    hjones30hjones30
    Participant
    • Topics: 5
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    • Total: 29
    Member since: March 21, 2018

    Dave, i have sent the information. please let me know that you got it

    #174763
    Forum ModeratorForum Moderator
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    • Total: 27070
    Member since: August 16, 2013

    Hi,

    Your access to this site has been temporarily limited by the site owner.

    We are getting this message ☝️

    Regards,
    Dave

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