-
Search Results
-
In reply to: Build Pro Theme: Probleme with responsive
Kindly show us the website URL also note if you have Jetpack plugin activated that also causes problem.
Regards,
ShriIn reply to: Warning message on page – Build Theme
Hi,
Its conflicting with a plugin. Kindly disable all plugins and activate them one by one to check which one causes the issue.
Regards,
ShriIn reply to: Front Page slide effect
Hi Michalis,
I have given you re-access to the theme.
Procedure for update: Kindly re-download the theme via same email you got or else by login here: sktthemes.net/my-account, activate some other theme, and delete the old theme and upload and activate the new theme.
Regards,
ShriThanks Dave, jetpack was the problem. I have deactivated the plugin and the site is now working correctly.
Regards,
RodrigoIn reply to: Moved: Reply To: naturo pro testimonials
Hi Florian,
Procedure for update: Kindly re-download the theme via same email you got or else by login here: sktthemes.net/my-account, activate some other theme, and delete the old theme and upload and activate the new theme.
Regards,
BradIn reply to: Gravida Pro Theme images issue
Hi Sergey,
Jetpack plugin is conflicting with WooCommerce lightbox. You have to deactivate the jetpack plugin.
Regards,
DaveHi Rodrigo,
It is due to the Jetpack plugin. Kindly deactivate the jetpack and check its working or not.
Regards,
DaveHi,
Given you re-access to the updated theme.
Procedure for update: Kindly re-download the theme via same email you got or else by login here: sktthemes.net/my-account, activate some other theme, and delete the old theme and upload and activate the new theme.
Regards,
ShriIn reply to: Problems on the menu bar on smartphones
Hi,
Given you re-access to the updated theme.
Procedure for update: Kindly re-download the theme via same email you got or else by login here: sktthemes.net/my-account, activate some other theme, and delete the old theme and upload and activate the new theme.
Regards,
ShriIn reply to: Problems with Complete Pro menu on touch devices
Hi Carlos,
Apologies for the problem. We have updated the theme. Procedure for update: Kindly login here: sktthemes.net/my-account and download the complete theme after clicking on View order.
Once that is done kindly activate some other theme and delete the old theme. Upload and activate the new theme.
This problem is solved in the new theme and should work fine for you.
Regards,
ShriIn reply to: Lightbox not working in Pro Version
Hi Mila,
Kindly activate the SKT theme currently you have activate the portfolio gallery theme.
Regards,
BradHi Dave,
I deactivated all the plugin.
Unfortunately that still doesn’t work.
Thanks
ChhamHi Chham,
It seems that one of the plugin conflicts with the mp3 player.
Kindly deactivate the plugins and check.
Regards,
DaveIn reply to: Home page Slider broken
Hi,
Have given you re-access to the theme. Kindly login to sktthemes.net/my-account/ view your order and download the zip and then activate some other theme, delete the old theme, upload and activate the new one.
Regards,
ShriIn reply to: Home Page slider broken
Hi,
Given you re-access to the theme. Kindly go to sktthemes.net/my-account/ view your order and download the updated theme zip file.
Then go to appearance>themes>activate some other theme and then delete the old theme and upload and activate the new one.
Regards,
Shri
