Naturo Pro – "Our Team" shortcode not working on mobile

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  • #31540
    RodrigoRodrigo
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: December 17, 2015

    Hello,

    I just noticed that the shortcode for “Our Team” is not working correctly only while displaying the webpage from a mobile device.
    If you see it on a desktop computer it shows the team members correctly, but if you see it on a mobile it only shows the text for the shortcode:

    [ourteam show=”6″]

    Do you know what might be happening?

    Thanks!
    Rodrigo

    #31598
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27934
    • Total: 27934
    Member since: August 16, 2013

    Hi Rodrigo,

    Kindly show us your website URL.

    Regards,
    Dave

    #31621
    RodrigoRodrigo
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: December 17, 2015

    Hi Dave,

    This is the link: http://www.kolibrifestivaali.org/nuestro-equipo/

    Regards,
    Rodrigo

    #31643
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27934
    • Total: 27934
    Member since: August 16, 2013

    Hi Rodrigo,

    It is due to the Jetpack plugin. Kindly deactivate the jetpack and check its working or not.

    Regards,
    Dave

    #31668
    RodrigoRodrigo
    Participant
    • Topics: 6
    • Replies: 14
    • Total: 20
    Member since: December 17, 2015

    Thanks Dave, jetpack was the problem. I have deactivated the plugin and the site is now working correctly.

    Regards,
    Rodrigo

    #31746
    Shri SShri S
    Keymaster
    • Topics: 9
    • Replies: 6899
    • Total: 6908
    Member since: June 12, 2013

    Okay good.

    Regards,
    Shri

Viewing 6 posts - 1 through 6 (of 6 total)
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