Sonal S Sinha

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Viewing 15 posts - 6,481 through 6,495 (of 6,995 total)
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  • in reply to: TEXT on Home Page Slider #4236
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Kindly check for html tags if any. Kindly check the length of the description written. It shouldn’t be more than 3-4 lines. Kindly check break, enter, quotes etc. If still an error send us WP Admin details via email: [email protected] we will solve this for you.

    Regards,
    Shri

    in reply to: How to update the Read More Link #4235
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Oh i see. So did the upper instructions solve the problem for you? Let us know.

    Regards,
    Shri

    in reply to: Problem in "Get In Touch" for "Full Width PRO " #4234
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Yes they will be taken into account. Currently we have 12 themes pending to be released in next 14 days. Once these are done we will surely give it a look and release the next update.

    As of now were you able to solve your problems for this? Let us know if you need assistance from us in solving them for you.

    Regards,
    Shri

    in reply to: fields missing 'author' and 'updated' in "Full Width PRO" #4233
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Alright before the next update we will keep this in mind. Thanks for letting us know.

    Regards,
    Shri

    in reply to: Add own fonts to list #4232
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Currently we haven’t thought of giving users a way to add their own fonts since there are 650 Google fonts already in place which are more than enough to suit every style. If still none of them suit you and you are crazy about this font let us know we will send instructions.

    Regards,
    Shri

    in reply to: How to update the Read More Link #4208
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    You have SKT Full Width Pro. So why are you posting in SKT Black Pro? Anyways kindly check functions.php from Appearance>Editor>functions.php

    And search read more. You should get it.

    Regards,
    Shri

    in reply to: image opacity #4207
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Hi,

    Send us the WordPress admin details and url of the website via email: [email protected] We will check the issue. It works for rest as has been found. Should be some error in your application.

    Regards,
    Shri

    in reply to: fields missing 'author' and 'updated' in "Full Width PRO" #4200
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Hi,

    Kindly check these plugins: https://wordpress.org/plugins/all-in-one-schemaorg-rich-snippets/

    https://wordpress.org/plugins/schema-creator/

    and https://wordpress.org/plugins/authorsure/

    Any theme doesn’t add these Google Rich Snippets because websites have different uses and they can be either used for review/news/blog/business etc.

    So even in twenty twelve or WordPress themes you will get these fields missing.

    Regards,
    Shri

    in reply to: Page sliding up under Menu or Header #4195
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Hi,

    Do you mind sending us WordPress admin details? We will have to remove 1 script and do a minor css change. I think it will be trouble for you to do.

    Send us details via email: [email protected]

    Regards,
    Shri

    in reply to: Problem in "Get In Touch" for "Full Width PRO " #4192
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Hi,

    But I also have adblocker plus and i use Chrome and firefox. It doesn’t block get in touch in anyway.

    No ads, banner or such keywords have been used in the theme to cause adblock problems.

    Regards,
    Shri

    in reply to: slider images only shows loading symbol #4188
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Send us website url and wp admin details via email: [email protected]

    Regards,
    Shri

    in reply to: Problem in "Get In Touch" for "Full Width PRO " #4177
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Definitely a problem with yours might be conflict with plugins. Send us email: [email protected] with access to the site.

    Regards,
    Shri

    in reply to: Page sliding up under Menu or Header #4173
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Hi,

    Can you show your website? Then we can refer to scroll of menu in the header and give specific instructions accordingly.

    Regards,
    Shri

    in reply to: Slider Titles and Settings #4167
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Hi,

    Take a Database backup using any db backup plugin.

    Given you re-access to the theme till 9th March. Kindly download the theme from here:
    sktthemes.net/my-account (use forgot password in case you forgot)

    Theme Instructions after download:

    Kindly visit Appearance>Themes>Activate some other theme for the time being.

    Then click on old Pro theme and delete it. Don’t worry deleting the theme doesn’t delete its settings at all.

    Then visit Appearance>Themes>Add New and upload the zip you just downloaded of the new theme.

    And Activate. Then make sure all images are there in slider settings within Appearance>Theme Options And also the sections. Now click on Save Options for once (this is important)

    That’s it. Hope you enjoy the updated latest theme.

    Regards,
    Shri

    in reply to: Menu location #4157
    Sonal S SinhaSonal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6995
    • Total: 7005
    Member since: June 12, 2013

    Draw what you need. Attach the image and send us email: [email protected] with the access (ftp and WordPress admin).

    We will solve.

    Regards,
    Shri

Viewing 15 posts - 6,481 through 6,495 (of 6,995 total)