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I was able to resolve by editing the header.php file as they suggested. Thank you for you assistance! You may close this incident.
I reached out to Numa and this is their response:
To pass along to your developer,
In the tag where your developer is loading the widget, there are currently double and curly quotes which is causing the browser to fail to load the widget code. When viewing in the browser’s debug console, you can see that it’s attempting to load a URL that will fail. It’s subtle but I bolded it here:
<script src=””https://inbox.numa.com/widgets/static/sqwidget.js”” async=””async””></script>
Your developer needs to make sure they’re escaping non-curly quotes so that the browser doesn’t attempt to load from a relative URL.This site is using the same widget for reference or I might be able to get help from Numa support if needed – https://www.salononbarry.com/
Are you able to add it with this information:
Code snippet
To install web chat on your site, copy-paste the following HTML snippet within the <body> tag of each page of your website:<div data-sqwidget=”https://inbox.numa.com/widgets/ee3b39c2-e264-11eb-8678-2f65e05045f3″ data-sqwidget-widgetId=”ee3b39c2-e264-11eb-8678-2f65e05045f3″ data-sqwidget-sendto=”+16152356785″></div><script src=”https://inbox.numa.com/widgets/static/sqwidget.js” async=”async”></script>
Not seeing the widget on maneframesalon.com
I have emailed support with the requested information but haven’t heard anything back regarding this request. Any updates?
I did attempt to do so. It seems to fix it on Team Members page, but not on Home page which is where I need it fixed.
Are you able to explain what changes you made in case I need to modify in the future?
https://maneframesalon.com. I currently have five testimonials and I’m only seeing three in rotation.
Also, the “Type here to search” magnifying glass icon is pink.
maneframesalon.com
The pink icons/images in the header need to match the rest of the color scheme.
Also, having trouble finding where to change the hover background color in the images under “Salon Services”.
