Leonardo Salazar

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Viewing 12 posts - 16 through 27 (of 27 total)
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  • Leonardo SalazarLeonardo Salazar
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    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Guys I checked the plugin and is not what I need,
    What I need is: get the correct code to show image in the left hand side and text in the right hand side.

    The code you attached to the documentation is not working as showed in the demo, please assist.

    in reply to: Solar Energy theme, add new Font not listed in fonts #127531
    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Oh sorry https://agroindustrialcoronado.com/

    in reply to: Solar Energy theme, add new Font not listed in fonts #127154
    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Any update? its been a week since last answer!

    in reply to: Solar Energy theme, add new Font not listed in fonts #126881
    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    After installing font .otf , font is not listed in customizer,
    Support says only works with Astra Theme, Beaver Builder, Theme Beaver, Builder Plugin,
    Elementor Page Builder.

    Im using your SKT builder, please assist.

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Ok I fxed the issues no worries.

    Stuck at 85% fixed using your doc https://www.sktthemes.org/forums/topic/skt-builder-loading-stops-at-85/

    And the broken links, I fixed them manually 1 by 1, it was faster than waiting for the support.

    Thank you anyways-

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Problem is when you click pages, select a page and click on Edit with SKT builder. “Inicio — Front Page” for example

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    No Dave, we are a real business we dont have slow internet, also before we contact tech support we checked:

    With another browser.
    Incognito mode.
    With Another computer.
    With another network.

    In every case SKT Builder gets stuck at 85%.

    We also deactivate all the plugins.

    Thats the only website that does not load completely, the rest works fine.

    This is like the 6th time I contact Tech support in this single theme what a nightmare.

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Hi Dave, that change was made already before contacting you,
    slider now works good, but the resting images have “Broken links” pointing to old folder location http://scv.comerciocr.com instead of New Url http://agroindustrialcoronado.com

    I believe I can fix it, but now theres a new problem:

    SKT builder get stuck at 85% loading, happens the same using another browser like Chrome or Firefox

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Site is http://agroindustrialcoronado.com

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Guys I appreciate the help, but we need to make it better,
    Is not reliable to receive 1 email a day for an issue.

    I bought the Pro version and Im expecting fast and expert support.

    Its been 7 days and so far you are not even nuderstanding the issue.

    We need support in USA time Zone, or a chat for support.

    We need better assistance and the option to attach pictuers,

    Im wasting a lot of time on this and this is getting really erally bad experience from SKT themes.

    Thank you.

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    What? the TOP BAR is there, Logo Phone number, address and Social media icons, in the “documentation” you refer to that as TopBar! and theres an instruction on how to set TopBar (Section: Pro Theme DocStarts in yor documentation) showing exactly the area Im talking about, the same area is in https://scv.comerciocr.com/, is there a way we can attach an screenshot or something, its already the 5th day since I created this ticket.
    Thank you.

    Leonardo SalazarLeonardo Salazar
    Participant
    • Topics: 7
    • Replies: 27
    • Total: 34
    Member since: June 6, 2019

    Sure it is https://scv.comerciocr.com/

    The issue seems to be with Layout 2 using top bar.

Viewing 12 posts - 16 through 27 (of 27 total)