June 23, 2019 at 10:19 pm #125581
Hi, when I access customize screen, there´s a loading wheel that never finish loading, and shows same wheel if I publish the site.
Tech support says is a “theme” issue.June 23, 2019 at 10:20 pm #125582June 24, 2019 at 1:20 pm #125622
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: firstname.lastname@example.org Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
DaveJune 27, 2019 at 9:35 am #125781
DaveJune 27, 2019 at 9:55 pm #125813
Hi Dave, that change was made already before contacting you,
slider now works good, but the resting images have “Broken links” pointing to old folder location http://scv.comerciocr.com instead of New Url http://agroindustrialcoronado.com
I believe I can fix it, but now theres a new problem:
SKT builder get stuck at 85% loading, happens the same using another browser like Chrome or FirefoxJune 28, 2019 at 6:38 am #125831
We checked, 2,3 times and it’s working fine. Maybe it is caused by slow internet
Have a look at:
DaveJune 28, 2019 at 4:24 pm #125889
No Dave, we are a real business we dont have slow internet, also before we contact tech support we checked:
With another browser.
With Another computer.
With another network.
In every case SKT Builder gets stuck at 85%.
We also deactivate all the plugins.
Thats the only website that does not load completely, the rest works fine.
This is like the 6th time I contact Tech support in this single theme what a nightmare.June 28, 2019 at 4:34 pm #125890
Problem is when you click pages, select a page and click on Edit with SKT builder. “Inicio — Front Page” for exampleJune 29, 2019 at 12:36 am #125897
Ok I fxed the issues no worries.
Stuck at 85% fixed using your doc https://www.sktthemes.org/forums/topic/skt-builder-loading-stops-at-85/
And the broken links, I fixed them manually 1 by 1, it was faster than waiting for the support.
Thank you anyways-July 1, 2019 at 6:20 am #125941
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