SKT Page Builder is not working

[nahumpfrancis]

Dear Support,

Will you please help me fix this issue. When I tried to install any of my themes I have purchased and try to use it with SKT builder plugin, it is stopped loading at 85%. Can you please tell me why and how to fix this issue please?

Or, can you send me the normal css & html codes for the design please. I have installed electrician Pro theme and now I cannot work. When I checked, i realized, you guys migrated almost all themes to SKT Page Builder. However, it is not loading after 85%. When I searched, I have found this is a common issue and it seems not solved after reported this on customer reviews on page builder months ago.

Please let me know whats next step.

Thanks

[Sonal S Sinha]

Hi,

Are you using SSL if yes.

Kindly go to Settings >> General Settings >> And changed the site addresses to https.

Regards,
Dave

[nahumpfrancis]

Hello Dave,

General Settings url and my site is on https and still not loading.

My website url is https://empresshairsalon.com

Thanks

[Sonal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Dave

[Sonal S Sinha]

Hi,

Issue resolved

Page Builder was not running due to Autoptimize plugin conflicts. If you do not need it, then remove it.

Regards,
Dave

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