Home › Forums › All Other Themes › SKT Decor update problem
- This topic has 5 replies, 2 voices, and was last updated 4 months, 1 week ago by Sonnal S Sinha.
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December 8, 2023 at 2:35 pm #210332
Dear SKT-Theme-Team, a few years ago I built a website for one of our customers using the SKT Decor Theme. Now it doesn’t work with the actual php version. To solve the problem I bought a new version of the Theme. Now I’m facing the problem, that when I install the new theme, all our adjustments are missing. How can I update the theme-version without loosing our customizations?
Best regards
IngridDecember 11, 2023 at 4:37 pm #210385Hi,
Kindly show us your website URL?
Regards,
ChrisDecember 12, 2023 at 4:24 pm #210410Hi Chris, it’s https://www.feinig.org
Best regards, IngridDecember 13, 2023 at 11:46 am #210417Hi,
If you update the theme, your content will lose data because in the updated theme version we changed the builder. The new theme is based on the elementor builder, and here we check if your old theme is based on the theme option.
Which PHP you want to set, kindly say here, and we’ll check if it’s compatible or not with the old theme version.
Regards,
ChrisDecember 15, 2023 at 2:20 pm #210476We wanted to update it to php 8.0 or 8.2?
Regards IngridDecember 15, 2023 at 3:54 pm #210477Hi,
This is a custom requirement which would require some additional hours and doesn’t fall under theme support. Kindly connect with us on [email protected] for a quote.
Regards,
Chris -
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