SKT Decor update problem

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  • #210332
    Ingrid LeitnerIngrid Leitner
    Participant
    • Topics: 9
    • Replies: 28
    • Total: 37
    Member since: June 26, 2016

    Dear SKT-Theme-Team, a few years ago I built a website for one of our customers using the SKT Decor Theme. Now it doesn’t work with the actual php version. To solve the problem I bought a new version of the Theme. Now I’m facing the problem, that when I install the new theme, all our adjustments are missing. How can I update the theme-version without loosing our customizations?
    Best regards
    Ingrid

    #210385
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Chris

    #210410
    Ingrid LeitnerIngrid Leitner
    Participant
    • Topics: 9
    • Replies: 28
    • Total: 37
    Member since: June 26, 2016

    Hi Chris, it’s https://www.feinig.org
    Best regards, Ingrid

    #210417
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30618
    • Total: 30618
    Member since: August 16, 2013

    Hi,

    If you update the theme, your content will lose data because in the updated theme version we changed the builder. The new theme is based on the elementor builder, and here we check if your old theme is based on the theme option.

    Which PHP you want to set, kindly say here, and we’ll check if it’s compatible or not with the old theme version.

    Regards,
    Chris

    #210476
    Ingrid LeitnerIngrid Leitner
    Participant
    • Topics: 9
    • Replies: 28
    • Total: 37
    Member since: June 26, 2016

    We wanted to update it to php 8.0 or 8.2?
    Regards Ingrid

    #210477
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30618
    • Total: 30618
    Member since: August 16, 2013

    Hi,

    This is a custom requirement which would require some additional hours and doesn’t fall under theme support. Kindly connect with us on [email protected] for a quote.

    Regards,
    Chris

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