March 14, 2017 at 6:17 am #65290
I just finished a website using the “Perfect Charity Theme” – (Pro Version 1.0) and for some reason, we can’t see the right side of the website very well when on mobile devices and tablets etc.. – the menu button and some text are off of the screen to the right just a little bit. In other words, it doesn’t completely fit to screen only on the right side of the screen. When viewing the website on our mobile devices, we have to scroll or swipe toward the left to see the responsive “menu” button etc..
Is there anything that I should be doing different. Please advise.
Thanks so much for your help.
SKT Yearly MemberMarch 14, 2017 at 7:42 am #65309
Kindly show us your website URL.
DaveMarch 14, 2017 at 2:14 pm #65410
Thanks Dave. The site address is:
I really appreciate your help. 🙂
-ScottMarch 15, 2017 at 6:43 am #65478
Can you send us screenshots? Upload your screenshot on imgur.com and paste the share URL here.
DaveMarch 15, 2017 at 10:17 pm #65575
Hello Dave. Thanks so much for your help.
Please note, this is very urgent and I sure appreciate your help. 🙂
Here is the link with 2 screenshots from my Mobil Phone. The website looks great on Laptops and computers, but the responsive “version” on mobile devices cuts off the right side of the web pages. (see images)
It has been tried on many mobile devices….ipods, tablets.
PLEASE NOTE…..IMPORTANT, on my tablet, the “Responsive” Menu Button “three lines on top of eachother” does not sow on the screen at all until I “pinch” and resize the screen or “swipe” the screen toward the Left.
Everything else works great. This is a big problem though, I can’t complete this project until I get this issue resolved. 🙂 I am supposed to deliver this new site to this organization on March 16, 2017 – Eastern Time.
Thanks so much Dave.
Yearly MemberMarch 15, 2017 at 10:18 pm #65576
here is the link with two photos…
imgur.com/a/elYhdMarch 15, 2017 at 10:29 pm #65577
On my Samsung Galaxy Tablet, the “right side” of the screen is cut off even more. – IMAGE 3
Once I “zoom out” my “pinching” the screen, I can get the screen to look correct (see Image 4). People that visit this site and have tested it, don’t know to “pinch” and therefore can not see the menu button and the text on the right is cut off.
Thanks so much for your help in this urgent matter. 🙂
-ScottMarch 16, 2017 at 4:53 am #65587
I just loaded a fresh copy of Perfect Charity (Pro) with basically no plugins, and I get the same issue….the right side of the screen is cut off. I tried other SKT Themes and I do not see this happening – the other themes look great. I just wanted to let you know this.
-ScottMarch 16, 2017 at 5:19 am #65605
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
DaveMarch 16, 2017 at 5:29 am #65610
I just sent the admin login information as you requested. I am up late here in Michigan, USA 1:30am – I will stay up in hopes to hear back from you soon. 🙂 Thank you so much for your help. This is very important.
-ScottMarch 16, 2017 at 5:59 am #65611
I wanted you just confirm with you that I tested this theme – Perfect Charity Pro (1.0) with a new installation and still had the same issue as mentioned above.
-ScottMarch 16, 2017 at 6:06 am #65615
This issue was resolved from our end. Kindly check and confirm.
Kindly remove the cache of your browser and check.
DaveMarch 16, 2017 at 6:09 am #65616
GREAT!!!! It works!!! Thank you VERY, VERY much!!
I appreciate your FAST response. I plan to continue my membership for a very long time. 🙂
-ScottMarch 16, 2017 at 6:13 am #65617
If you found our service good kindly review us here:
https://www.sktthemes.org/forums/topic/reviews-and-testimonials/May 9, 2017 at 7:44 am #71577Sonnal S SinhaKeymasterMember since: June 12, 2013
- Topics: 10
- Replies: 6963
- Total: 6973
Kindly edit header.php goto line number 22.
<meta name="viewport" content="width=device-width, initial-scale=1.1"/>
<meta name="viewport" content="width=device-width, initial-scale=1.0"/>
Or simply you can change initial-scale=1.1 to initial-scale=1.0
- The topic ‘Perfect Charity Pro – Responsive fit to sreen issue’ is closed to new replies.