March 4, 2020 at 8:00 pm #146273
Hello again, I’ve sent admin details via email as requested, and I got an answer this morning saying that the site was not working (we had forgot to setup twentytwenty back at the DB). We immediately did it and sent back an email but we did not get an answer ever since. Can you please let me know the status? Thank you.March 5, 2020 at 6:01 am #146297
Kindly send us your FTP details as well via email:firstname.lastname@example.org
ChrisMarch 5, 2020 at 1:29 pm #146353
We just sent the information via email. Thank you for your prompt response.March 5, 2020 at 10:06 pm #146376
OK, since we did not get an answer from you, we got into the error log to find out some more. And we found a temporary solution, which is to add
php_flag output_buffering on
to the htaccess file or
output_buffering = On
to the php.ini file.
We know it is not a real solution because it is just hiding the problem.
We also have confirmed that the problem is in your theme, because we installed a clean WordPress site in another subdomain in the same server, and only installed your theme, SKT builder, and the Demo content, and no other plugin. And the problem happens there too, so it is not related to our database at all.
I think you still need to fix this and let us know when the theme is fixed, but in the meantime, we will work on the staging domain, so please stay out of it. Thank you.
By the way, the first entry in the error log that refers to the “headers already sent by” error says:
[05-Mar-2020 20:57:46 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at […]/wp-content/themes/luxury-watch-pro/templates/custom-style.php:22) in […]/wp-login.php on line 496
It looks like custom-style.php is sending an output before sending the cookies. Hope this helps.March 6, 2020 at 12:17 pm #146448
Issue have been resolved. Kindly check and confirm.
ChrisMarch 6, 2020 at 12:56 pm #146451
Have you made any changes? Will it work if I revert php.ini? If you made changes, can you please let me know which files are involved so I can update my local development server? This server is just a staging server, and we need to deploy on a different one.
Thanks.March 6, 2020 at 1:16 pm #146453
We haven’t had any changes.
Problem was coming due to WP Rocket cache plugin.
ChrisMarch 6, 2020 at 1:37 pm #146454
Can you please test last one time and report?
Thanks.March 6, 2020 at 1:47 pm #146457
I can’t understand a thing what you are saying.
ChrisMarch 6, 2020 at 1:49 pm #146458
Can you please test the issue one last time?March 6, 2020 at 3:49 pm #146465
We have created a clean WP installation (only the theme was added) at http://belgianshoes2.projectest.com/ (I am sending you a new FTP account to access it).
Please keep working on the issue on this one.
ThanksMarch 7, 2020 at 7:18 am #146500
Wordpress access is:
Given WordPress credentials are not working.
ChrisMarch 7, 2020 at 11:28 am #146533
They are correct. What you are seeing is the actual issue.March 8, 2020 at 5:14 am #146552
Given WP details are incorrect. We are getting this message.
ChrisMarch 8, 2020 at 9:02 pm #146603
That is the same we are getting
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