Home › Forums › All Other Themes › Luxury pro fatal error
- This topic has 29 replies, 2 voices, and was last updated 4 years, 9 months ago by Alejandro.
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AuthorPosts
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September 27, 2019 at 8:41 am #131498
Hi, I bought the theme, but I have problems with it. After login out the wordpress, I get the inlog screen but after that it’s white. I can’t work with it and have to change the theme in pHPmyadmin to default.
Wordpress send me an email that your theme is the problem. fatal error. I installed it again but keeping this problem and message. Please help me!
September 27, 2019 at 12:38 pm #131533Hi,
Kindly show us your website URL please?
Regards,
ChrisSeptember 27, 2019 at 1:04 pm #131545https://ricreations.nl but its still under construction.
September 27, 2019 at 1:15 pm #131548Hi,
Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
Regards,
ChrisSeptember 27, 2019 at 1:23 pm #131550I changed the theme to hestia. Please login:
https://ricreations.nl/wp-login.php
test
LRk$0D4yCGR0cY)GDbmfCW7tchange the theme to luxury pro yourself. If you log out, you will see the wordpress login but after login in the page is white. Then I have to change the theme in PHPmyadmin.
September 30, 2019 at 7:28 am #131634Hi,
Given login details are not working.
We are getting this message.
https://imgur.com/a/2TLRCvGRegards,
ChrisSeptember 30, 2019 at 8:32 am #131654It’s now hestia theme please try again. Thats the problem, as soon as I put it on Luxury you can’t login. I tested it and youcan get in.
September 30, 2019 at 9:25 am #131659Hi,
Again details are not working.
Kindly check for conflicting plugins, disable all of the plugins and see if it works.
If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.
Regards,
ChrisSeptember 30, 2019 at 11:33 am #131666The problem is the theme not the plugins. I already tried that including installing the theme again. You logged out and now I can’t get in again. In the php I change it back to other theme to get in. I deacctived all plugins. I logged out en when I try to get in agaain
https://ricreations.nl/wp-login.php
Its blank again…
Wordpres emailed me that the problem is the theme
September 30, 2019 at 11:35 am #131667Please try again and logout en try to login. All plugins are deactivated now and the theme is hestia again. Put it back on luxurt, log out en try to log in please.
October 1, 2019 at 6:18 am #131693Hi,
This is done. Kindly check and confirm.
Regards,
ChrisOctober 1, 2019 at 7:56 am #131748Thank you!! It is fixed!
October 2, 2019 at 4:57 am #131810🙂
March 1, 2020 at 10:15 pm #146118I have the exact same problem. Could you please share what you did to fix it? The site works correctly with TwentyTwenty and all plugins installed, but when I enable Luxury PRO, no matter if there are any plugins enabled or not, I get a blank page when I log in. This does not happen in our XAMPP-baseds local development environment, only in the staging server which is publically accessible.
By the way, I’ve already tried to switch to TwentyTwenty, disable plugins, then logout, login again, change to Luxury PRO, and logout again, which is a solution I have found in another post. The second I logout having Luxury Pro theme enabled, I get the blank page, and I need to edit the template and stylesheet entries in wp-options database table back to TwentyTwenty to be able to get to the dashboard again.
Please advise. Thanks.
March 4, 2020 at 6:14 am #146187Hi Alejandro,
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
Regards,
Chris -
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