Lightbox issue (Furniture pro theme)

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  • #94397
    Vanessa Gómez
    Participant
    • Topics: 112
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    • Total: 432
    Member since: July 4, 2016

    Hi,

    I installed the plugin “Simple lightbox” on the web http://www.festaipaper.com but the lightbox effect does not work on the images of the products of the woocommerce store

    For example in this product: https://www.festaipaper.com/producto/porta-raton-cito-rosa/

    How can I fix this?

    Thank you very much!!

    Best regards,
    Vanessa

    #94612
    Vanessa Gómez
    Participant
    • Topics: 112
    • Replies: 320
    • Total: 432
    Member since: July 4, 2016

    Hi,

    I opened this topic three days ago. I need a solution tho this issue.

    How can I fix this problem about lightbox?

    Thank you very much.

    Best regards,
    Vanessa

    #94659
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25550
    • Total: 25550
    Member since: August 16, 2013

    Hi,

    Kindly edit functions.php file, scroll down to bottom and paste code there:

    add_theme_support( 'wc-product-gallery-lightbox' );

    Regards,
    Dave

    #94684
    Vanessa Gómez
    Participant
    • Topics: 112
    • Replies: 320
    • Total: 432
    Member since: July 4, 2016

    Hi Dave,

    I have added the code following your instructions but the lightbox effect still does not work.

    Any other ideas on how to solve this problem?

    Thank you very much!!

    Regards,
    Vanessa

    #94710
    Forum Moderator
    Participant
    • Topics: 0
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    • Total: 25550
    Member since: August 16, 2013

    Hi,

    This can only be done via coder.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #94720
    Vanessa Gómez
    Participant
    • Topics: 112
    • Replies: 320
    • Total: 432
    Member since: July 4, 2016

    Hi Dave,

    Info sent.

    Best regards,
    Vanessa

    #94944
    Vanessa Gómez
    Participant
    • Topics: 112
    • Replies: 320
    • Total: 432
    Member since: July 4, 2016

    Hi,

    The problem with the lightbox in woocommerce still has no solution.

    I have been testing the following plugins:

    Quick View WooCommerce
    Simple Lightbox
    WooCommerce Dynamic Gallery
    Woocommerce LightBox
    WooCommerce Product Slider

    But none of these plugins has worked.

    Can this problem be due to an incompatibility of the theme with woocommerce? Is Furniture pro theme 100% compatible with Woocommerce?

    Can it be solved in some way?

    Please, we need an urgent solution to this problem. Our client is upset because this topic has been pending for many days.

    Thank you very much.

    Best regards,
    Vanessa

    #94948
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25550
    • Total: 25550
    Member since: August 16, 2013

    Hi,

    Issue have been resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #94956
    Vanessa Gómez
    Participant
    • Topics: 112
    • Replies: 320
    • Total: 432
    Member since: July 4, 2016

    Hi Dave,

    It works perfectly. Many thanks.

    What was the problem? Can you explain how you have solved it?

    You are the best!!

    Best regards,
    Vanessa

    #95066
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25550
    • Total: 25550
    Member since: August 16, 2013

    Hi,

    Kindly go to Master Slider » Settings » WooCommerce Setting and uncheck “Replace woocommerce default product slider in product single page with Masterslider” checkbox then save changes.

    Regards,
    Dave

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