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  • #177397
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    About Us

    On the tiles, the logos have stopped loading. This previously worked. Please help.

    Also

    How to make slider smaller without resizing images in photoshop?

    Home

    #177433
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27022
    • Total: 27022
    Member since: August 16, 2013

    Hi,

    Given website URL isn’t working. Therefore we are unable to check the issue.

    Regards,
    Chris

    #177439
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    wont let me reply

    #177440
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    saying i move too fast

    #177441
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020
    #177470
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27022
    • Total: 27022
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    .nivoSlider {
        height: 480px !important;
        overflow: hidden;
    }
    .nivo-controlNav { bottom:10px;}
    .nivo-directionNav a { bottom:0;}

    Regards,
    Chris

    #177533
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    What about the main issue with the tiles on the ‘about us’ page

    tiles are no longer loading the logos/icons.

    #177535
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27022
    • Total: 27022
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #177559
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    I originally emailed. Was told to write forum. I have emailed again.

    These are issues I have chased for a while now.

    How long to solve please.

    Thanks for your assistance.

    #177574
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    please help

    #177650
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27022
    • Total: 27022
    Member since: August 16, 2013

    Hi,

    It has been found that we are doing custom coding in the name of support on your website. Either you can find an independent coder who does all your custom work or else we can give you quotation for the same.

    Regards,
    Chris

    #177795
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    What about the technical issue?

    The logos are not appearing on the icons as they previously had been.

    It also states in your policy that ‘simple customization are easy and included’ to change the pixels on the css or html is simple? I requested extra while you where fixing one issue.

    I’m unable to resolve the icon issue, i would appreciate yourhelp.

    #177798
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27022
    • Total: 27022
    Member since: August 16, 2013

    Hi,

    Okay, We did not receive your email?

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #177818
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020

    I have sent email.

    The icons need fixing and some css to shrink the scale of everything.

    I have edited this via the source code and seen that it is very simple, however i have technical issues so i don’t want to loose my changed when i get the updated version of this theme? do you see my issue? thats why i ask for you to shirnk everything while you fix the icons. wont take more than 5 minutes.

    I know web design but I am not expert like you, but i know what i am asking is basic/simple help. I will hire people at later stage. You cannot charge me for changing scale on code for example

    adding height

    so i can edit height then re-align the text accordingly. I shouldn’t have to pay for this as this is very simple coding.

    I am not asking for days of work, this takes 5 minutes.

    if you guys do this on themes for me, both myself and my customers will pay for more advanced features. but we cannot pay for simple changes or fixes. we chose you as you offer support regarding simple changes included in the package price.

    #177819
    Nathan LeeNathan Lee
    Participant
    • Topics: 3
    • Replies: 14
    • Total: 17
    Member since: July 24, 2020
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