February 27, 2018 at 7:49 pm #95220
We have discovered a problem with domain aliases.
For example, the web www.festaipaper.com (main domain). If we access using this main domain everything works correctly. But if we access through the alias domain (enya.cat) the icons (fontawesome) are not loaded correctly.
We have consulted the administrator of our server and he has answered that it is surely a mistake in the template.
Can you check this error?
This same error appears on all web pages that have alias domains.
How can we solve it?
Thank you very much for your help!!
VanessaFebruary 28, 2018 at 12:22 pm #95299
Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.
DaveFebruary 28, 2018 at 4:08 pm #95315
VanessaMarch 1, 2018 at 10:08 am #95390
Issue resolved form end. Kindly check and confirm.
DaveMarch 1, 2018 at 11:52 am #95407
Thank you very much!! This issue was solved for this domain.
But the same issue occurs with other alias domains:
xixonenca.com (main domain) –> xixonencamasia.com (alias domain)
viajarconnosotros.com (main domain) –> viajarcononosotros.es (alias domain)
It’s possible to fix this problem with this other domains?
VanessaMarch 1, 2018 at 12:06 pm #95415
Kindly edit theme’s header.php file and paste below code just before </head> tag.
DaveMarch 1, 2018 at 5:12 pm #95461
The code has worked perfectly with www.xixonencamasia.com
but don’t work for www.viajarconnosotros.es.
How can I fix this?
Thank you very much!!
VanessaMarch 5, 2018 at 8:24 am #95631
The above given code is not present in http://www.viajarconnosotros.es that’s why it is not working.March 5, 2018 at 9:28 am #95641
I’m sorry. It was my fault. I was wrong to enter the code. I have already solved.
VanessaMarch 6, 2018 at 6:09 am #95776
🙂August 2, 2019 at 11:06 am #127925
I reopen this ticket because I have encountered the same problem at www.publieco.com (domain parked at www.publieco.info)
I have added the line of code that you indicated before in header.php file:
But it does not work.
Can you tell me how to solve this problem?
VanessaAugust 5, 2019 at 11:26 am #127998
Kindly clear the browser cache and refresh twice.
Should work fine.
ShriAugust 5, 2019 at 10:36 pm #128028
We have cleaned the browser cache several times, we have cleaned the web page cache, the cdn cache (cloudflare) and even the windows cache. But the fontawesome icons are still not seen on www.publieco.com
We have checked it on different browsers, on different computers, with different internet connections …
What else can we do to solve this problem?
Can you correctly see the fontawesome icons on the publieco.com page?
VanessaAugust 6, 2019 at 10:54 am #128064
Kindly send us WordPress admin details and URL of the site via email: [email protected]
ShriAugust 6, 2019 at 2:03 pm #128072
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