gravida-pro-wordpress-dashboard-customize problem

[Menyhárt]

I have the same problem written in bellow topic.

My order number:22892
Could you give me the updated version of Gravida?

Best Regards

Laci

[Menyhárt]

https://www.sktthemes.org/forums/topic/gravida-pro-wordpress-dashboard-customize-issues-3/

[Sonnal S Sinha]

Hi,

Given you re-access to the theme. Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

Regards,
Brad

[Menyhárt]

Hi,

Thank you it works!

Otherwise I started to prepare another site by using Gravida. And somehow the slider image change function does not work. It stops at the upload button I click on it but nothing happen.
I checked this function on my other Gravida based site. On that site works this function.
Both site is on the same shared web hosting service.
This appears on the browers when the function stops.
http://lmhr.hu/wp-admin/customize.php?url=http%3A%2F%2Flmhr.hu%2F&changeset_uuid=e91ea35c-9055-44f7-bbfc-19d86f235fd1

Regards,
Laci

[Sonnal S Sinha]

Hi Laci,

Deactivate all the plugins and check again.

Regards,
Brad

[Menyhárt]

Hi,

There was no active plugins.

Regards

Laci

[Sonnal S Sinha]

Hi Laci,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Sonnal S Sinha]

Hi Laci,

Everything is working fine on your site. We have changed slider image kindly check.

Regards,
Brad

[Menyhárt]

Hi,

Thanks!
It is some kind of browser problem. This still does not work with Chrome but I tried with Explorer and it works.

Regards

Laci

[Sonnal S Sinha]

Delete the cache of your browser and check.

Regards,
Brad

[Menyhárt]

Hi,

Yesterday I sort-out some “duplication” problem on my site. My site operated paralelly from root and root/wp directory.
Actually operates only from root. After this WP was updated on the newest version.
Unfortunatelly the customize menu not proper apperance problem happended again. I made the new gravida pro reinstallation same as on 14th March, but now it did not make any changes. The customize menu is still do not appear correctly.

Regards,

Laci

[Sonnal S Sinha]

Hi Laci,

Everything is working fine on your site. Kindly remove the cache of your browser and check again.

Regards,
Dave

[Menyhárt]

Hi Dave,

Really! Thanks! Sorry, I have not tried the most obvious action.

Regards

Laci

[Sonnal S Sinha]

Okay 🙂

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