Error when trying to modify footer content

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  • #171166
    Vanessa GómezVanessa Gómez
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    • Topics: 138
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    Member since: July 4, 2016

    Hi again,

    Can’t you provide us with more information about this issue? Can’t you guide us on what is causing this problem?
    If it is not caused by the theme, is it a plugin?

    We would appreciate help with this issue. Thanks in advance!

    Regards,
    Vanessa

    #171298
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    I am not sure what you mean by this. Can you may be draw or point out in an image?

    You can upload image in https://imgbb.com/ and share the link here.

    Regards,
    Chris

    #171424
    Vanessa GómezVanessa Gómez
    Participant
    • Topics: 138
    • Replies: 386
    • Total: 524
    Member since: July 4, 2016

    Hi,

    There is a problem with the plugins update checks. At the moment there are new versions of plugins available but they do not appear in the wordpress updates screen.

    Screenshot of the updates screen. As indicated there is no plugin update available, but this is not correct, as there are new versions of Elementor and other plugins.

    View post on imgur.com

    As the updates do not appear, we must perform them manually, downloading the plugins and uploading them one by one to keep them up to date.

    What can be the cause of this problem? How can we fix it? We have tried deactivating all the plugins but it is not solved.

    We hope you can help us solve it.

    Thank you very much for your help!

    Best regards,
    Vanessa

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