Can’t save changes with SKT builder

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  • #141485
    Eric Aeby
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: December 10, 2019

    Hi, I’m using the Adventure template but can’t save any change. As mentioned by others, the wheel keeps spinning. Plug-ins are all off and the different page templates show the same issue.
    Thanks

    #141488
    Eric Aeby
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: December 10, 2019

    I tried deactivating all plugins, deleting cache… but it didn’t help…
    Also my site is still empty (meaning it is still the unmodified template)

    #141506
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:forum@sktthemes.org Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #141577
    Forum Moderator
    Participant
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    • Total: 22763
    Member since: August 16, 2013

    Hi,

    This is an server issue kindly follow instruction below:

    For IIS Server ::

    Add Below code in Web.config

    <system.webServer>

    <staticContent>
    <mimeMap fileExtension=”.hbs” mimeType=”text/x-handlebars-template” />
    </staticContent>
    </system.webServer>
    =========================
    Please go to cPanel >> Advanced >> MIME Types

    File Extension: hbs
    MIME type: text/x-handlebars-template

    Regards,
    Dave

    #141817
    Eric Aeby
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: December 10, 2019

    Hi, Unfortunately this didn’t help and it is still impossible to save changes.
    I identified the problem:

    On the query: “/wp-admin/admin-ajax.php?action=sktbuilder_save_page_data” posted json contains too many repetitive back slash (\\\) and this is matching with some XSS filter security rules (see below). Can you please edit your code and correct it? Thanks

    ModSecurity: Access denied with code 510 (phase 2). Pattern match “(?i:<style.*?>.*?((@[i\\\\\\\\])|(([:=]|(&#x?0*((58)|(3A)|(61)|(3D));?)).*?([(\\\\\\\\]|(&#x?0*((40)|(28)|(92)|(5C));?)))))” at ARGS:data.html. [file “/usr/share/modsecurity-crs/activated_rules/modsecurity_crs_41_xss_attacks.conf”] [line “474”] [id “973315”] [rev “2”] [msg “IE XSS Filters – Attack Detected.”] [data “Matched Data: <style> .skt-builder-shape-column-33:hover .skt-builder-column-bg{background-color:#e64d43 !important;} .skt-builder-shape-column-33:hover .skt-builder-shape-column-title, .skt-builder-shape-column-33:hover .skt-builder-shape-column-text, .skt-builder-shape-column-33:hover .skt-builder-shape-column-text a{color:#ffffff !important;} .skt-builder-shape-column-33:hover .diamondshape span{color:#ffffff !important;} </style> <div class=\\x22skt-builder-column-inner\\x22> <div class=\\x22diamondshap…”] [ver “OWASP_CRS/2.2.9”] [maturity “8”] [accuracy “8”] [tag “OWASP_CRS/WEB_ATTACK/XSS”] [tag “WASCTC/WASC-8”] [tag “WASCTC/WASC-22”] [tag “OWASP_ [hostname “deeperdiving.ch”] [uri “/wp-admin/admin-ajax.php”] [unique_id “Xf@UMH8AAAEAAFH5s5AAAAAF”]

    Here is one example (several positions need to be corrected)

    <style> \\r\\n .skt-builder-shape-column-37:hover .skt-builder-column-bg{background-color:#e64d43 !important;}\\r\\n .skt-builder-shape-column-37:hover .skt-builder-shape-column-title,\\r\\n .skt-builder-shape-column-37:hover .skt-builder-shape-column-text,\\r\\n\\t\\t\\t\\t\\t\\t .skt-builder-shape-column-37:hover .skt-builder-shape-column-text a{color:#ffffff !important;}\\r\\n .skt-builder-shape-column-37:hover .diamondshape span{color:#ffffff !important;}\\r\\n </style>\\r\\n <div class=\\\”skt-builder-column-inner\\\”>\\r\\n

    #142038
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22763
    • Total: 22763
    Member since: August 16, 2013

    Hi,

    Given login details are not working. Kindly send us correct details via:email:forum@sktthemes.org Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

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