Can’t save changes with SKT builder

[Eric Aeby]

Hi, I’m using the Adventure template but can’t save any change. As mentioned by others, the wheel keeps spinning. Plug-ins are all off and the different page templates show the same issue.
Thanks

[Eric Aeby]

I tried deactivating all plugins, deleting cache… but it didn’t help…
Also my site is still empty (meaning it is still the unmodified template)

[Sonl Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Dave

[Sonl Sinha]

Hi,

This is an server issue kindly follow instruction below:

For IIS Server ::

Add Below code in Web.config

<system.webServer>
…
<staticContent>
<mimeMap fileExtension=”.hbs” mimeType=”text/x-handlebars-template” />
</staticContent>
</system.webServer>
=========================
Please go to cPanel >> Advanced >> MIME Types

File Extension: hbs
MIME type: text/x-handlebars-template

Regards,
Dave

[Eric Aeby]

Hi, Unfortunately this didn’t help and it is still impossible to save changes.
I identified the problem:

On the query: “/wp-admin/admin-ajax.php?action=sktbuilder_save_page_data” posted json contains too many repetitive back slash (\\\) and this is matching with some XSS filter security rules (see below). Can you please edit your code and correct it? Thanks

ModSecurity: Access denied with code 510 (phase 2). Pattern match “(?i:<style.*?>.*?((@[i\\\\\\\\])|(([:=]|(&#x?0*((58)|(3A)|(61)|(3D));?)).*?([(\\\\\\\\]|(&#x?0*((40)|(28)|(92)|(5C));?)))))” at ARGS:data.html. [file “/usr/share/modsecurity-crs/activated_rules/modsecurity_crs_41_xss_attacks.conf”] [line “474”] [id “973315”] [rev “2”] [msg “IE XSS Filters – Attack Detected.”] [data “Matched Data: <style> .skt-builder-shape-column-33:hover .skt-builder-column-bg{background-color:#e64d43 !important;} .skt-builder-shape-column-33:hover .skt-builder-shape-column-title, .skt-builder-shape-column-33:hover .skt-builder-shape-column-text, .skt-builder-shape-column-33:hover .skt-builder-shape-column-text a{color:#ffffff !important;} .skt-builder-shape-column-33:hover .diamondshape span{color:#ffffff !important;} </style> <div class=\\x22skt-builder-column-inner\\x22> <div class=\\x22diamondshap…”] [ver “OWASP_CRS/2.2.9”] [maturity “8”] [accuracy “8”] [tag “OWASP_CRS/WEB_ATTACK/XSS”] [tag “WASCTC/WASC-8”] [tag “WASCTC/WASC-22”] [tag “OWASP_ [hostname “deeperdiving.ch”] [uri “/wp-admin/admin-ajax.php”] [unique_id “Xf@UMH8AAAEAAFH5s5AAAAAF”]

Here is one example (several positions need to be corrected)

<style> \\r\\n .skt-builder-shape-column-37:hover .skt-builder-column-bg{background-color:#e64d43 !important;}\\r\\n .skt-builder-shape-column-37:hover .skt-builder-shape-column-title,\\r\\n .skt-builder-shape-column-37:hover .skt-builder-shape-column-text,\\r\\n\\t\\t\\t\\t\\t\\t .skt-builder-shape-column-37:hover .skt-builder-shape-column-text a{color:#ffffff !important;}\\r\\n .skt-builder-shape-column-37:hover .diamondshape span{color:#ffffff !important;}\\r\\n </style>\\r\\n <div class=\\\”skt-builder-column-inner\\\”>\\r\\n

[Sonl Sinha]

Hi,

Given login details are not working. Kindly send us correct details via:email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

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