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This topic contains 80 replies, has 4 voices, and was last updated by  SKT Themes 3 months ago.

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  • #81271

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    Appearance – Theme Options – Sections = nothing show on writhing box, can’t edit txt. how can I fix this. any plugin could be doing that ? here is a list plugin i have

    All In One SEO Pack 2.3.15.3
    Appointment Booking Calendar 1.2.19
    Code Snippets 2.8.6
    Easy Pricing Tables by Fatcat Apps 2.3.8
    GTranslate 2.8.26
    Jetpack by WordPress.com 5.2.1
    MailChimp for WooCommerce 2.0.1
    MailChimp for WordPress 4.1.6
    PW Woocomerce Brands coupon Addons 1.1
    Quick Page/Post Redirect Plugin 5.1.8
    Shortcodes Ultimate 4.10.2
    SUMO Subscriptions 4.0
    The Events Calendar 4.5.10.1
    USPS WooCommerce Shipping 3.1.2
    Woocomerce Brands Pro 4.2.0
    WooCommerce 3.1.2
    WooCommerce Customer Relationship Manager 3.3.2
    WooCommerce PDF Invoices & Packing Slips 2.0.7
    WooCommerce PDF Invoices & Packing Slips Premium Templates 2.2.0
    WooCommerce PDF Invoices & Packing Slips Professional 1.4.6
    WooCommerce Services 1.6.2
    WooCommerce Store Credit 2.1.8
    WP-DBManager 2.79
    Wpdevart Facebook comments 1.8.0
    WPForms 1.3.9.2
    WPForms Custom Captcha 1.0.3
    WPide 2.4.0

    #81297

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20610
    • Total: 20610
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #81863

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    also having issue with “forgot password” link, clients not been able to reset password.

    sending admin details via contact.

    thank you

    #81908

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    subcategories also not showing under category at shop page, looks like theme is overtiming something, can you check that also ?????

    #82003

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    url – http://www.bodyfeed.com, admin details sent by contact us page. please give me update on this. thank you

    #82016

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20610
    • Total: 20610
    Member since: August 16, 2013

    Hi,

    This issue was resolved from our end. Kindly check and confirm.

    Theme option conflict due to Jetpack plugin.

    Regards,
    Brad

    #82032

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    NOT OK – subcategory still not showing under category at store.
    DOIT KNOW – I did not check about password recovery
    NOT OK- Looks like the appearance – theme options – sections appearance
    NOT OK – now menu at top is showing under logo and use to be on top on the logo
    NOT OK – can you remove menu from bottom of the page

    OK – Looks like the appearance – theme options – sections are back to normal

    #82057

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    I had to Activate Jetpack again, to many user spam registrations without that plugin. sorry we have to fix another way.

    here is a list of problems with the theme

    NOT OK – subcategory still not showing under category at store. maybe new categories will show but have many old ones that I can’t delete or redo
    NOT OK – we have so much spam user registrations with out jetpack that we had to activate, have to figure another way to fix that problem
    NOT OK- it was working without jetpack but again we had to activate jetpack and is not working again
    NOT OK – now menu at top is showing under logo and use to be on top on the logo
    NOT OK – can you remove menu from bottom of the page. don’t see a option to remove that on settings

    please update me ASAP with all the corrections. need get this in order quick please

    Thank you

    #82101

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20610
    • Total: 20610
    Member since: August 16, 2013

    Hi,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Brad

    #82125

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    FIX 1 – why I can’t use jetpack ??? ( you turn off again ) I lost auto share on social media and other benefits of jetpack. I like to have that.

    FIX 2 – Can I turn jetpack back on ????

    FIX 3 – is password recovery and reset working ???? Once I click on “lost your password” is just bringing me to store page, and it should bring to a page where i can reset or recovery my password.

    FIX 4 – at comments is showing I have 10 comments. Why is not letting me delete ? I don’t allow any comments other then Facebook comments, why I have that ??? Is that any kind of spam or backlinks, if so I like to sure remove that

    FIX 5 – at pages is showing 1 private page. What is that ? Who created that ? I don’t remember to have created any private page. Is that any kind of spam or backlinks, if so I like to sure remove that

    FIX 6 – every day I have to delete over 40 user spam creations. Why ? How can I prevent fake users ?

    FIX 7 – shortcuts on section Sponsors not showing now. I like to be able to use shortcodes on sections.

    FIX 8 – What happen to portfolio ??? I don’t want use photo gallery from theme I want use portfolio.

    please comment why can’t be fixed or fix all issues please as soon as possible

    FIX 9 – I use wordpress to sign in to admin dashboard and without jetpack can’t do

    thank you

    #82129

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    I CANT LOGIN TO ADMIN AT ALL.

    this is really frustrating

    #82228

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    When will you be able to take care this issues ?

    #82229

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    Im thinking in buy the all themes for 99 year. I like the Online Coaching theme and I like to be able to change theme once year.

    If I need few modifications like add translate and subscription would you be able to do or give me a snipped code to add ???? also is that theme Woocommerce friendly ???

    #82240

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    I purchased Online Coaching. let me configure all I need first then I will create a new topic for support. Im sure I will need few modifications

    thank you

    #82246

    Eddie
    Participant
    • Topics: 2
    • Replies: 65
    • Total: 67
    Member since: January 1, 2017

    sorry for all this communication
    before I set new theme please check this

    FIX 1 – why I can’t use jetpack ??? ( you turn off again ) I lost auto share on social media and other benefits of jetpack. I like to have that.

    FIX 2 – Can I turn jetpack back on ????

    FIX 3 – is password recovery and reset working ???? Once I click on “lost your password” is just bringing me to store page, and it should bring to a page where i can reset or recovery my password.

    FIX 4 – at comments is showing I have 10 comments. Why is not letting me delete ? I don’t allow any comments other then Facebook comments, why I have that ??? Is that any kind of spam or backlinks, if so I like to sure remove that

    FIX 5 – at pages is showing 1 private page. What is that ? Who created that ? I don’t remember to have created any private page. Is that any kind of spam or backlinks, if so I like to sure remove that

    FIX 6 – every day I have to delete over 40 user spam creations. Why ? How can I prevent fake users ?

    FIX 7 – shortcuts on section Sponsors not showing now. I like to be able to use shortcodes on sections.

    FIX 8 – What happen to portfolio ??? I don’t want use photo gallery from theme I want use portfolio.

    please comment why can’t be fixed or fix all issues please as soon as possible

    FIX 9 – I use wordpress to sign in to admin dashboard and without jetpack can’t do

    thank you

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