Search Results for 'skt'

[Sonal S Sinha]

Hi Martin,

Wishing you Happy New Year 2015!!!

Sorry for the trouble you have with the theme. However our theme costs $30 not $35.

Also shortcodes are given here: WordPress admin panel:Appearance:Theme Options:Shortcodes tab.

In case any other shortcode you were expecting or anything else was expected let us know we would surely love to improve.

Documentation is given here: http://sktthemesdemo.net/documentation/i-am-one-documentation/

Yes its not the best of documentation but as i said anything that is expected or you have problems with just let us know we will help you with the theme and its usage so that you can properly set up your clients website.

Regards,
Shri

[Sonal S Sinha]

Hi Kees,

This is programmatically difficult. As those features area are within shortcode so 2 shortcodes aren’t picking up.

What can be done is we can remove the shortcode of features which we have and have div based html tags there then you can use your polylang tags and translate it.

If this sounds fine then send us access to WordPress admin and ftp details via email: [email protected]

And we will take care of this.

Regards,
Shri

[Sonal S Sinha]

Hi,

Seems you are having problems with the theme. Do one thing send us email: [email protected]

We will set up demo on your site and also set up the navigation and header height.

Regards,
Shri

[Sonal S Sinha]

Hi Chris,

Thanks. Here is what you need to do: Go to wp-content/themes/skt-photo-session-pro/css/main.css

And then check the css line: .header

Reduce padding: 20px 0 30px to 0 0 30px and your header box will be thinner.

Let me know if you had any other problems.

To access this main.css you need to use ftp.

Regards,
Shri

[Sonal S Sinha]

Yes sorry about that. Will solve this in next update of the theme for now send us WordPress admin details via email: [email protected] and we will solve this for you.

[Sonal S Sinha]

Hi Faith,

Sorry about this. Have rectified the issue and uploaded the updated theme. Kindly re-download it to remove that link.

Regards,
Shri

[Faith Spinelli]

Why won’t the “Buy This Theme” at the top go away?  I’ve tried deleting it and reinstalling the theme and I’ve even created a new site – still there with each install.

[Sonal S Sinha]

Hi,

Make sure not more than 30-40 characters are written and make sure no html is written like special characters etc. If still a problem send us an email: [email protected] with WordPress admin details.

Regards,
Shri

[Sonal S Sinha]

Hi Alena,

Sorry for the trouble. Here is what you can do. In MacBook PRO don’t double click the zip but upload the zip directly via WordPress admin>Appearance>Themes>Add New and upload and activate.

Once done it is all same as the free version with updated/added features. I also have MacBook PRO.

If still you have troubles send us the WordPress admin details via email: [email protected]

Regards,
Shri

[Sonal S Sinha]

Hi,

Really apologize for all the troubles you are having.

Can we get ftp access and WordPress admin details via email: [email protected]

If you can send us those details we will quickly solve these problems for you and anything else you have.

Again sorry about the troubles you are having with the theme. We intend to make it up for you by our customer service.

Regards,
Shri

[Michael Meitsch]

After clicking on the pause button on the homepage is displayed only a question mark instead of a play button. It is also on the demo page: http://sktthemesdemo.net/photosessionpro/

Please fix it. Thx.

[Sonal S Sinha]

Hi,

We did solve the problem of CSS. But pagination issues are related to WooCommerce and their plugin.

You can see here so many people complaining:
https://wordpress.org/support/topic/woocommerce-category-pagination-broken
https://wordpress.org/support/topic/pagination-problem-woocommerce
https://github.com/woothemes/woocommerce/issues/6220
https://github.com/woothemes/woocommerce/issues/942

Those issues are outside our scope of work.

Still if you aren’t able to resolve your problem by searching Google and checking the above links send us an email on Monday again via [email protected]

We will check once but again this has nothing to do with the theme or its coding.

Regards,
Shri

[Sonal S Sinha]

Hi,

We are working on an upgrade of the theme as you suggested. Expect the upgrade by the end of this month.

Seasons Greetings and Warm Wishes from SKT Themes: http://ow.ly/Go5IC

Regards,
Shri

[Sonal S Sinha]

Hi,

Sorry for delay in reply.

Seasons Greetings and Warm Wishes from SKT Themes: http://ow.ly/Go5IC

For logo you can do this: Appearance>Theme Options>Layout Settings>Custom CSS

Add this: .header .logo {margin:0 !important;}

The logo will move to left side and menu will now be on right side.

Also for attachment there are no separate pages/posts or coding. So remove links from the images you post on the site. Or use this plugin: https://wordpress.org/plugins/no-image-link/

It won’t show up on this page then.

Regards,
Shri

[Sonal S Sinha]

Hi,

It does work on ours so some problem or conflict.
Send us WordPress admin details of your site via email: [email protected]

Regards,
Shri