I created this support message nearly two months ago and I am still waiting for the child theme link. I followed the contact instructions but was instead met with these replies. The last reply I received was December 18th. Can someone please help me?
Shri:
Hi,
We do not recommend child themes.
What’s your order number for SKT White pro?
Regards,
Shri
Me:
Hi, Shri!
What is the reason you do not recommend child themes? I need one for SKT White pro. If someone is designing their website and needs to customize specific PHP files within the theme it prevents changes from being erased once the theme is updated. In my case, it is completely customized.
My Order #4060 was placed on June 1, 2015, and is currently Completed.
Shri:
That is a 2-year-old order.
Your site is heavily customized so I don’t recommend you to go for an upgrade.
Me:
That is the reason I asked for a child theme because of the customizations. You still haven’t answered my question as to why you don’t recommend them. I have other websites and all the other themes I’m using have child themes… that were provided by the theme author. Well, I paid for this theme regardless of how long ago so if it is outdated version I would prefer to keep it up to date just like any themes I use. I don’t need you guys to upgrade it for me I can do that once you provide what is needed. Every other theme I have gives you the update option right inside of your WordPress admin, but in two years there has not been a single update of SKT White Pro. In having future updates if a child theme is active and the main theme is updated my changes will not be affected.
I’m not asking that you scan my site for and remove any malware, as I have already completed those activities.
I would like for you review the PetCare Pro and PetCare Pro Child themes for the malicious code as that is the source of the malware that I discovered. Focus on the functions.php, post.php files and you will discover that someone has injected malware into the zip files that are offered for download.
Hi, no matter what template i use (i tried “adventure” and “skt complete”) : after the succesful installation and activation of the theme, the customer is a blank page. the url stays the same :
/wp-admin/customize.php?return=%2Fwp-admin%2Fabout.php but nothing showing up.
When i re-activatie a “non-SKT-Theme” the customer works and is displayed.
<a class="fl r-iVMA7qnPQJtQ" title="Call via Hangouts" href="tel:+8467406875">(847) 740-6875</a>
2 Ans. It is not possible. Because this is an single image.
3 Ans. Kindly use compressjpeg.com or tinypng.com to reduce sizes and compress all your images and reupload them.
Lastly kindly use WP Fastest Cache plugin and ask hosting to have Zend Op Cache and PHP Server cache applied to your site or if they have NGINX available get them to use that.
With all the above steps i am sure your site will be faster. Theme is just part of the entire WordPress website ecosystem and our themes are coded to be faster.
Dear Sir
I have purchsed skt theme pro i have created gallary page, testinomial page bt i am enable to do setup on first page(home page) and my social icon is also not showing at footer and all pasge there is contact form and enquiry now above top header from where it can be operated
and i want sticky header or manu and also i want to create google map in one column footer
When I click to live preview theme I get this error:
Fatal error: Call to undefined method _WP_Editors::enqueue_default_editor() in /home/content/46/8148946/html/wp-includes/general-template.php on line 3115
This makes me very hesitant to click Activate. How fix?
We will have to edit the shortcode itself via custom-functions.php for this you can send us WordPress admin details via sktthemes.net/contact and our coders will get it done for you.
Regards,
Shri
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