Sonnal S Sinha

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  • May 16, 2014 at 4:58 am in reply to: Homepage settings and Wordpress XML Import #934
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Hi,

    Issue was resolved. Problem was there was post type with name services as well as a page with name services. So we just changed the slug of services to our-services to resolve the issue.

    May 15, 2014 at 6:19 pm in reply to: Internet Explorer 8 #933
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Will check by tomorrow and let you know what can be done.

    May 15, 2014 at 6:18 pm in reply to: Homepage settings and Wordpress XML Import #932
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Will reply back by tomorrow with the update

    May 14, 2014 at 11:30 am in reply to: Homepage settings and Wordpress XML Import #929
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    It seems like a problem with your permalink and htaccess and not theme problem. Kindly send us username and password of WordPress admin and as well as ftp details on [email protected]

    And we can check the same.

    May 14, 2014 at 8:22 am in reply to: Internet Explorer 8 #927
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Hi,

    Are you using windows xp and ie8. Because we couldn’t replicate the problem.

    May 9, 2014 at 10:04 am in reply to: Internet Explorer 8 #917
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Hi James,

    We did check in IE8 and on the first time it didn’t appear then on 2nd refresh it does appear fine with slider not working. Kindly confirm the same and then we can apply a hack for ie8 to double refresh.

    May 9, 2014 at 9:45 am in reply to: Internet Explorer 8 #916
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    • Total: 6974
    Member since: June 12, 2013

    Hi James,

    Sorry for the trouble. We will check it and solve the bug. Give us 3-4 days.

    Regards,
    Shri

    April 30, 2014 at 10:03 am in reply to: xml File Upload Failure #897
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    We replied back with the XML on your email id. Hope with that xml all images are set up properly.

    Delete the current data and re upload the new xml.

    April 30, 2014 at 8:35 am in reply to: xml File Upload Failure #895
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    • Total: 6974
    Member since: June 12, 2013

    Hi,

    First of all kindly upload all the plugins from the plugin folder.

    We also have the images from within uploads folder. If you check the zip file it has everything from within wp-content folder and also the mysql file.

    In case you want the xml from demo server so that media gets uploaded i can share the same on your email id.

    Let us know

    April 28, 2014 at 5:16 am in reply to: Blog Issue #891
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Hi Jason,

    Work is getting done today on your blog and will update you once it is set up.

    Cheers,
    Shri

    April 28, 2014 at 5:15 am in reply to: Homepage settings and Wordpress XML Import #890
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi,

    Sorry for delay. Kindly send us your WordPress admin details on [email protected] and we can take care of the blog posts. In future it will work fine then. We can’t say how and why the problem must have arised. Need to check the same.

    Regards,
    Shri

    April 17, 2014 at 12:56 pm in reply to: Blog Issue #872
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    • Total: 6974
    Member since: June 12, 2013

    We didn’t keep that provision initially and many are now asking us the same.

    At the moment kindly give us WordPress admin details and ftp details on our email id: [email protected]

    We will solve this issue for you.

    April 10, 2014 at 5:51 am in reply to: Menu Question #860
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    Member since: June 12, 2013

    Please log into the forum to check what i wrote i think the email response that you get deletes codes and special characters.

    April 10, 2014 at 5:49 am in reply to: Menu Question #859
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    • Total: 6974
    Member since: June 12, 2013

    Hi Jason,

    Here is how you can do it: Why train with AmandaABOUT AMANDA

    The span before will show it in small/lowercase words. In case you want us to install demo content for you let us know and we can do that on your WordPress.

    Regards,
    Shri

    December 12, 2013 at 9:14 am in reply to: Contact form not working #679
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi,

    Sorry for the trouble.

    Sending you the file after editing it on your email id: [email protected].

    Should work now.

    Please confirm once you receive the file and everything is working.

    Regards,

    Shri

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