Internet Explorer 8

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  • #915
    James OBannon
    Member
    • Topics: 1
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    Member since: November 30, 2013

    I bought the Toothy theme, however, now that I had the client look at the website – he was using Internet Explorer 8 – the website never came up.  It appears that Toothy does not work in Internet Explorer 8 (IE8).

    What can be done to get toothy to work in IE8?

    Thanks,
    James

    #916
    SKT Themes
    Keymaster
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    Member since: June 12, 2013

    Hi James,

    Sorry for the trouble. We will check it and solve the bug. Give us 3-4 days.

    Regards,
    Shri

    #917
    SKT Themes
    Keymaster
    • Topics: 8
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    • Total: 6713
    Member since: June 12, 2013

    Hi James,

    We did check in IE8 and on the first time it didn’t appear then on 2nd refresh it does appear fine with slider not working. Kindly confirm the same and then we can apply a hack for ie8 to double refresh.

    #922
    James OBannon
    Member
    • Topics: 1
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    • Total: 3
    Member since: November 30, 2013

    I refreshed a number of different times, but it still did not appear.

    What I get is the phone number, social media links and the request an appointment button and then those go away and the page is completely blank.  This occurs even after multiple refreshes.

    #927
    SKT Themes
    Keymaster
    • Topics: 8
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    Member since: June 12, 2013

    Hi,

    Are you using windows xp and ie8. Because we couldn’t replicate the problem.

    #930
    James OBannon
    Member
    • Topics: 1
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    • Total: 3
    Member since: November 30, 2013

    The problem exists on all of the following:

    Windows XP and IE8
    Windows Vista and IE8
    Windows7 and IE8

    Would you like me to send you my screen shot of any of the above 3?

    #933
    SKT Themes
    Keymaster
    • Topics: 8
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    Member since: June 12, 2013

    Will check by tomorrow and let you know what can be done.

    #981
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Hi,

    We tested extensively on windows xp and ie8 browser and it appears that after a wait time of 1-2 seconds the site does appear completely. Initially it shows a blank screen and then it appears. It appears however fine on windows 7 ie8.

    IE8 is largely used only by windows xp users and windows xp has been discontinued. So rather than fixing this for IE8 you should add a javascript like your browser is old and incompatible. Kindly upgrade to latest version of browser just like Facebook gives a message when using IE8.

    Regards,
    Shri

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