Home › Forums › Toothy Theme Support › Internet Explorer 8
- This topic has 7 replies, 2 voices, and was last updated 8 years, 10 months ago by Sonnal S Sinha.
May 9, 2014 at 3:11 am #915
I bought the Toothy theme, however, now that I had the client look at the website – he was using Internet Explorer 8 – the website never came up. It appears that Toothy does not work in Internet Explorer 8 (IE8).
What can be done to get toothy to work in IE8?
JamesMay 9, 2014 at 9:45 am #916
Sorry for the trouble. We will check it and solve the bug. Give us 3-4 days.
ShriMay 9, 2014 at 10:04 am #917
We did check in IE8 and on the first time it didn’t appear then on 2nd refresh it does appear fine with slider not working. Kindly confirm the same and then we can apply a hack for ie8 to double refresh.May 9, 2014 at 2:41 pm #922
I refreshed a number of different times, but it still did not appear.
What I get is the phone number, social media links and the request an appointment button and then those go away and the page is completely blank. This occurs even after multiple refreshes.May 14, 2014 at 8:22 am #927
Are you using windows xp and ie8. Because we couldn’t replicate the problem.May 15, 2014 at 5:30 am #930
The problem exists on all of the following:
Windows XP and IE8
Windows Vista and IE8
Windows7 and IE8
Would you like me to send you my screen shot of any of the above 3?May 15, 2014 at 6:19 pm #933
Will check by tomorrow and let you know what can be done.May 21, 2014 at 5:17 am #981
We tested extensively on windows xp and ie8 browser and it appears that after a wait time of 1-2 seconds the site does appear completely. Initially it shows a blank screen and then it appears. It appears however fine on windows 7 ie8.
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