Woocommerce Product Image missing

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  • #85441
    CustomerCustomer
    Member
    • Topics: 36
    • Replies: 65
    • Total: 101
    Member since: March 13, 2016

    H Support:

    I installed Woocommerce on Panorama and noticed the product image missing on Product detail page:

    https://gtafilmsupply.com/products/

    Please click the red car to invoke the product detail page with missing image.

    Did second test: Installed Woocommerce on a new WordPress site with the default theme. And the product image shows on Product detail page.

    Thanks

    Henry

    #85444
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30573
    • Total: 30573
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Layout Settings >> Custom CSS Box:

    Add this code there:

    .strip_template figure {overflow: visible !important; position:relative !important; z-index:1 !important; float:left !important;}

    Regards,
    Dave

    #85506
    CustomerCustomer
    Member
    • Topics: 36
    • Replies: 65
    • Total: 101
    Member since: March 13, 2016

    Hi Dave:

    It works, thanks. Meanwhile, noticed a related issue in Image Gallery: On the Product Detail page, when click one of the small images at bottom of the image, should the image should switch to the selected small image, instead, the selected image opened a popup blocking the product page:

    Please visit this page and click a small image at bottom to see the issue:
    https://gtafilmsupply.com/product/aaa/

    Please test the same feature on this page to see how it should work:
    http://test3.undercon.site/product/www/

    Thanks

    Leafcom

    #85513
    CustomerCustomer
    Member
    • Topics: 36
    • Replies: 65
    • Total: 101
    Member since: March 13, 2016

    Hi Dave:

    Noticed a new issue: This CSS code caused the Home Slider page mages very big and not function, has to take remove this CSS code to let the Home page back to normal. Please advise.

    Thanks

    Leafcom

    #85594
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30573
    • Total: 30573
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Layout Settings >> Custom CSS Box:

    Add this code there:

    .single-product .strip_template figure {overflow: visible !important; position:relative !important; z-index:1 !important; float:left !important;}

    Regards,
    Dave

    #85617
    CustomerCustomer
    Member
    • Topics: 36
    • Replies: 65
    • Total: 101
    Member since: March 13, 2016

    Hi Dave:

    Applied this CSS and seems the product image still not shown on single product page? Please see the URL:

    https://gtafilmsupply.com/product/aaa/

    Thanks

    Leafcom

    #85677
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30573
    • Total: 30573
    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #85696
    CustomerCustomer
    Member
    • Topics: 36
    • Replies: 65
    • Total: 101
    Member since: March 13, 2016

    Hi Dave:

    The admin URL has been sent to you. Please advise.

    Thanks

    Leafcom

    #85701
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30573
    • Total: 30573
    Member since: August 16, 2013

    Hi,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #85734
    CustomerCustomer
    Member
    • Topics: 36
    • Replies: 65
    • Total: 101
    Member since: March 13, 2016

    Hi Dave:

    It works. appreciated for the efforts. Meanwhile, another related issue, wonder if you can help:

    On the Single Product page, when clicking an image in the gallery, the full size image block the product page:
    https://gtafilmsupply.com/product/aaa/

    It suppose to work like the following:
    http://test3.undercon.site/product/www/

    Thanks

    Leafcom

    #85768
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30573
    • Total: 30573
    Member since: August 16, 2013

    Hi,

    This can only be done via coder.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

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