Wedding Ritual Theme Countdown not working

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  • #90457
    colin1
    Participant
    • Topics: 4
    • Replies: 10
    • Total: 14
    Member since: December 26, 2017

    Hi Support,

    I have setup the countdown using the shortcodes you provide, but when viewed on

    iPhone
    Safari (on Mac or Phone)
    Firefox on Mac

    The numbers are replaced with the work NaN

    How can I resolve this please?

    Thanks

    Colin

    #90458
    colin1
    Participant
    • Topics: 4
    • Replies: 10
    • Total: 14
    Member since: December 26, 2017

    Sorry the domain is FranDan17.com

    #90459
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23386
    • Total: 23386
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Chris

    #90462
    colin1
    Participant
    • Topics: 4
    • Replies: 10
    • Total: 14
    Member since: December 26, 2017

    Hi Chris,

    Here are the links

    https://imgur.com/a/djIph – Safari on Mac
    https://imgur.com/a/2ZsxJ – Chrome on iPhone

    Thanks

    Colin

    #90464
    colin1
    Participant
    • Topics: 4
    • Replies: 10
    • Total: 14
    Member since: December 26, 2017

    Also slightly different topic… Why is the Nupitals theme not part of the All themes purchase?

    #90498
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23386
    • Total: 23386
    Member since: August 16, 2013

    Hi,

    This can only be done via coder.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

    #90563
    colin1
    Participant
    • Topics: 4
    • Replies: 10
    • Total: 14
    Member since: December 26, 2017

    Thanks that’s been done.

    Did you manage to find out why is the Nupitals theme not part of the All themes purchase?

    Colin

    #90655
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23386
    • Total: 23386
    Member since: August 16, 2013

    Hi,

    Issue have been resolved from our end. Kindly check and confirm.

    Regards,
    Chris

    #90689
    colin1
    Participant
    • Topics: 4
    • Replies: 10
    • Total: 14
    Member since: December 26, 2017

    Hi Chris,

    Yep, checked and seems to be working.

    What change was made?

    Thanks.

    Colin

    #90691
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23386
    • Total: 23386
    Member since: August 16, 2013

    Hi,

    In sktframe/core-functions.php.

    Remove:
    <script>CountDownTimer("'.$year.''.$month.''.$date.'", "countdown'.$count.'");</script>

    And this new code there:
    <script>CountDownTimer("'.$year.'/'.$month.'/'.$date.'", "countdown'.$count.'");</script>

    Regards,
    Chris

    #90692
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23386
    • Total: 23386
    Member since: August 16, 2013

    Hi Colin,

    If you found our service good kindly review us here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/13/

    Regards,
    Chris

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