Website in mobile slides side to side

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  • #93751
    Rocio
    Member
    • Topics: 6
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    Member since: April 23, 2017

    Hello,

    I need your help with my website theme. When I see my website in mobile ( i try it in different systems Android, IOS)
    the theme/layout slides from side to side, leaving white space on the sides. It can move while scrolling down and is kind of bothering. I have a video slider, and i notice that if i change it to an image that does not happen, is only with the video slider. Can you help me fix this problem?
    Thank a lot!

    Roci =)

    Website: http://www.minegocioexitosousa.com

    Theme: Weddimg Videographer

    #93753
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Dave

    #93814
    Rocio
    Member
    • Topics: 6
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    • Total: 10
    Member since: April 23, 2017

    Help Dave,

    Here is the url of the screen shot. If you see, the side has a blank/white space on the right side because the theme slides from side to side., it is not steady as it is suppose to be, leaving a white space. It only shows Up the white space on the right side of the theme.

    Link: https://imgur.com/gallery/poGC

    Thanks =)

    #93873
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Where is the screenshot?

    Regards,
    Dave

    #94044
    Rocio
    Member
    • Topics: 6
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    Member since: April 23, 2017

    Hi Dave,
    Here is the correct screen shot Link.

    Skt

    Roci =)

    #94077
    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    html { overflow-x: hidden; -moz-overflow-x: hidden; -webkit-overflow-x: hidden; -ms-overflow-x: hidden; -o-overflow-x: hidden;}

    Regards,
    Dave

    #94708
    Rocio
    Member
    • Topics: 6
    • Replies: 4
    • Total: 10
    Member since: April 23, 2017

    Hello Dave,
    The code you gave me did not work. I follow the steps you gave me, and still when i slide the page to the sides i can see a white space. Also, i tested the page on an iphone, and the theme moves even more to the sides. I can even pinch in/zoom in and out when i see the page in an iphone. it is kind of bothering that the themes moves to the sides leaving white spaces, or that i can zoom in and out. That only happens in mobile devices, i tried it in an iphone and android.
    Website: http://www.minegocioexitosousa.com

    Theme: Wedding Videographer
    Here is another picture of how it looks.

    Site

    #94711
    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Okay, kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

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