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  • #148055
    Gurpreet GillGurpreet Gill
    Participant
    • Topics: 16
    • Replies: 13
    • Total: 29
    Member since: December 2, 2015

    Hey there,

    I had my website transferred to a cloud server; and, in doing so, the website has lost all of its formatting. The generic theme template is now the homepage, all of the menu items, etc are no longer in place.

    The site host (Siteground) has tried to debug this several times, the dns is correct. They have determined that the issue is with the theme (Girlie Pro).

    My website has been down for a week now creating an immense financial loss during these crazy times.

    I would so appreciate it if you could please take a look. Do I need to just rebuild my site with a different theme? I hope not but…

    website: gurpreetkgill.com (Samantha Doe is NOT my site)

    #148124
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

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