Home › Forums › Toothy Theme Support › video not uploading
- This topic has 6 replies, 2 voices, and was last updated 2 weeks, 6 days ago by Sonnal S Sinha.
-
AuthorPosts
-
April 7, 2024 at 8:04 pm #216460
Hi,
what video types does the theme support has it is not uploading a MOV FILE.Thanks
April 8, 2024 at 10:53 am #216462Hi,
WordPress Supported Video formats.
.avi
.mpg
.mp4, .m4v (MPEG-4)
.mov (QuickTime)
.ogv (Ogg)
.vtt (upload by inserting a Video block only)
.wmv (Windows Media Video)
.3gp (3GPP)
.3g2 (3GPP2)Which format video are you uploading and what error are you facing? Please share an error screenshot.
Regards,
DaveApril 8, 2024 at 10:24 pm #216483Hi
I am getting the following message once the file has reached 100%Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.
Please advise
Thanks
Martin
April 8, 2024 at 10:32 pm #216484Hi
the file is a .mov
size 161mbthanks
April 9, 2024 at 9:52 am #216487Hi,
Your video size is 161 MB it’s a large size. Please check. It may be an execution time issue.
Please set the given time limit and check.
max_execution_time = 300 max_input_time = 1000 memory_limit = 256M post_max_size = 256M upload_max_filesize = 256M upload_max_size = 256M
Regards,
DaveApril 9, 2024 at 9:40 pm #216507Hi
where do i set the given time limits
Thanks
April 10, 2024 at 8:59 am #216509Hi,
Kindly ask your hosting provider to change these settings:
max_execution_time = 300 max_input_time = 1000 memory_limit = 256M post_max_size = 256M upload_max_filesize = 256M upload_max_size = 256M
Regards,
Dave -
AuthorPosts
- You must be logged in to reply to this topic.