Update Girlie Pro Theme

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  • #203553
    Ingrid LeitnerIngrid Leitner
    Participant
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    Member since: June 26, 2016

    Dear SKT-Themes-Team, we use the skt girlie pro theme for one of our customers and need to update it to be able to use the actual php version. How can we update it without deinstalling the old and installing the new version?
    Best regards, Ingrid

    #203564
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Chris

    #203709
    Ingrid LeitnerIngrid Leitner
    Participant
    • Topics: 8
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    Member since: June 26, 2016

    Hi Chris, I’m using the theme for these websites
    www.stylebybettina.at
    www.gesundheitspraxis-binder.de
    www.institutgesundesleben.at
    Best regards,
    Ingrid

    #204039
    Ingrid LeitnerIngrid Leitner
    Participant
    • Topics: 8
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    • Total: 31
    Member since: June 26, 2016

    Hi SKT-Team, is there a possibility to update the theme without installing it new.
    Regards, Ingrid

    #204048
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Hi,

    You will have to send us FTP details and WordPress admin details of all these 3 websites as well as cPanel hosting details.

    Once you change the PHP version whatever error is appearing we will have to check and resolve them and disable the plugins which are no more compatible or update them.

    Regards,
    Chris

    #204287
    Ingrid LeitnerIngrid Leitner
    Participant
    • Topics: 8
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    • Total: 31
    Member since: June 26, 2016

    Hi Chris, can you give me your e-mail-address, so I can send you all the admin details. I don’t want to post them in this forum where everyone can see and use it.
    Regards, Ingrid

    #204293
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Hi,

    You will have to send us FTP details and WordPress admin details of all these 3 websites as well as cPanel hosting details. via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

    #204302
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Hi,

    Also send us the cPanel hosting details of these 3 websites.

    Regards,
    Chris

    #204353
    Ingrid LeitnerIngrid Leitner
    Participant
    • Topics: 8
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    • Total: 31
    Member since: June 26, 2016

    Hi Chris, there ist no cPanel for the three sites. On (stylebybettina.at) is hosted by our admin he can change the php version so you can start with this one. I tell him to to this immediately. The other ones are hosted by Strato. If the php version is changed at strato for 45 minutes we can not change it back. So maybe it’s better to start with the one we can change back to the actual version first. I send you the login details for the strato site via e-mail after the first site is fixed, ok?
    Regards, Ingrid

    #204414
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Okay cool

    Regards,
    Chris

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