Theme Crash?

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  • #53722
    Victor
    Member
    • Topics: 2
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    Member since: October 22, 2016

    So on October 22 2016 I purchased SKT Local Business Pro, it was all great and my website was looking amazing. Now I didn’t have time to stick to the normal development standards since this was my own site and I was building it on my own time. However, today I went to my site to find it had reset to the original theme. Upon further investigation I find out that all of my pages still exist however they are not displayed nor is the menu and all the content I had updated… I do not have any backups as I said i did not have time to follow my standards. Is there a reason why this theme has gone haywire all of a sudden?

    #53784
    Forum Moderator
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    Member since: August 16, 2013

    Hi Victor,

    We have never experienced nor any of our clients experienced such a thing before.

    Kindly show us your website URL and please check if any plugin, WordPress core update which might have caused database crash or anything else like PHP version change etc was done during this time which also might be the cause.
    We would further like WordPress admin details and URL of the site for us to check what caused it in the first place

    Regards,
    Brad

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