September 10, 2020 at 11:30 am #162336
Please help. the Instagram feed has stopped working on my site: https://iverenvironmentcentre.org/
It uses shortcode in home page section 2 in your customiser.
I can’t see what the issue is, I know that Insta updated their API, but that should be an auto update right?
I have currently turned it off, as it was not displaying. Just an error message that said ‘unable to get results’
RachelSeptember 10, 2020 at 12:56 pm #162348
Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.
BradSeptember 11, 2020 at 1:42 pm #162437
Hi sure this is how it displays at the moment; https://imgur.com/a/L5gBNR9
I can send you the site login details if you need to take a closer look.
RachelSeptember 14, 2020 at 1:33 pm #162534
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
BradOctober 26, 2020 at 1:43 pm #167810
Hi this support ticket was not resolved. I have resent the login details today.
Please get back to me with a solution asap.
RachelNovember 2, 2020 at 1:18 pm #168222
We checked, this is not our theme issue. Username is not showing and expires date are display wrong.
Kindly set username and expires date.
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