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Home › Forums › All Other Themes › Social Feed Gallery issue with Play School Theme
Please help. the Instagram feed has stopped working on my site: https://iverenvironmentcentre.org/
It uses shortcode in home page section 2 in your customiser.
I can’t see what the issue is, I know that Insta updated their API, but that should be an auto update right?
I have currently turned it off, as it was not displaying. Just an error message that said ‘unable to get results’
thanks,
Rachel
Hi,
Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.
Regards,
Brad
Hi sure this is how it displays at the moment; https://imgur.com/a/L5gBNR9
I can send you the site login details if you need to take a closer look.
thanks
Rachel
Hi,
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
Regards,
Brad
Hi this support ticket was not resolved. I have resent the login details today.
Please get back to me with a solution asap.
Many thanks
Rachel
Hi,
We checked, this is not our theme issue. Username is not showing and expires date are display wrong.
Kindly set username and expires date.
See screenshot:
https://imgur.com/a/nKTPxto
Regards,
Brad
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