Social Feed Gallery issue with Play School Theme

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  • September 10, 2020 at 11:30 am #162336
    Rachel Kirk
    Participant
    • Topics: 39
    • Replies: 90
    • Total: 129
    Member since: October 25, 2019

    Please help. the Instagram feed has stopped working on my site: https://iverenvironmentcentre.org/

    It uses shortcode in home page section 2 in your customiser.

    I can’t see what the issue is, I know that Insta updated their API, but that should be an auto update right?

    I have currently turned it off, as it was not displaying. Just an error message that said ‘unable to get results’

    thanks,

    Rachel

    September 10, 2020 at 12:56 pm #162348
    Forum Moderator
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    • Topics: 0
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    • Total: 25285
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Brad

    September 11, 2020 at 1:42 pm #162437
    Rachel Kirk
    Participant
    • Topics: 39
    • Replies: 90
    • Total: 129
    Member since: October 25, 2019

    Hi sure this is how it displays at the moment; https://imgur.com/a/L5gBNR9

    I can send you the site login details if you need to take a closer look.

    thanks
    Rachel

    September 14, 2020 at 1:33 pm #162534
    Forum Moderator
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    • Topics: 0
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    • Total: 25285
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Brad

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