sktbuilder sticks at 28%

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  • #169350
    James Wilkinson
    Participant
    • Topics: 1
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    Member since: November 17, 2020

    I have installed the underwater pro theme to my site.
    I tryed to edit the home page with the sktbuilder and it has loaded properly 2 or 3 times but most of the time it sticks at 28% loaded and does not move from there.

    #169395
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Builder never reaches 100%.

    Kindly go to Settings >> General Settings >> And changed the site addresses to https.

    OR

    Kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Dave

    #169503
    James Wilkinson
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 17, 2020

    I tried both these.
    It still sticks at 28% .
    I have even then done a fresh install to make sure there was no conflicting apps and just updated the Https links and still sticks at 28%

    #169553
    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #169693
    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    We checked, SKT Builder is loading 100%.

    See screenshot:

    View post on imgur.com

    Regards,
    Dave

    #169805
    James Wilkinson
    Participant
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: November 17, 2020

    Thx Dave,
    But I have checked.
    Its still not loading on Crome or Edge. It sticks at 28%
    I did try it on my ipad and on its browser it loads although the bottom 3 home sections are missing and I can’t edit them. Saying that the folders for them are missing although they are not missing at all.
    So I still can’t build my website.
    Please can this be fixed.
    Thanks

    #169877
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25832
    • Total: 25832
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

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