SKT SIMPLE PRO THEME – BLOG FEATURE IMAGE

[hello26]

Hi Dave I have done what you suggested above and it had no effect on the mobile device. I will attach 2 screenshot images:
1. the 1st screen (as you can see the information is set too low and you can even tell you have landed on a page with content without scrolling down… not ideal. What can be done to correct this? https://imgur.com/a/mUk8hdp
2. As you scroll down you eventually come across some product listings (as you can see the text is still not oprimising for mobile) https://imgur.com/a/mUk8hdp

Thank you
Danielle

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[Sonnal S Sinha]

Hi,

Resolved 🙂

Regards,
Dave

[hello26]

Hi Dave

Unfortunately, this is not resolved. I have sent you a screenshot to the support email address to show it looks exactly the same… the product titles are still not optimized for mobile.

thank you

[Sonnal S Sinha]

Kindly use imgur.com and attach images on this forum post avoid sending email unless for admin details and when asked.

Regards,
Shri

[hello26]

image is here: https://imgur.com/a/I8HgPgm

please have your designers check on a mobile device before declaring the issue resolved!

[Sonnal S Sinha]

Hi,

Delete cache and do a forced refresh as we are not getting any kind of error in console.

To do a forced refresh kindly follow below instructions:

Windows/Linux:
1. Hold down Ctrl and click the Reload button.
2. Or, Hold down Ctrl and press F5.

Mac:
1. Hold Shift and click the Reload button.
2. Or, hold down Cmd and Shift key and then press R.

Regards,
Dave

[hello26]

Hi Dave

As the error is only visible on a mobile device could you please provide instructions for a forced refresh on an iphone and a samsung?

Thank you

[Author]

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