skt Music Pro permalink issues

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  • #81992
    paloma
    Participant
    • Topics: 10
    • Replies: 41
    • Total: 51
    Member since: August 9, 2016

    Hi, I built a website using your skt-music-pro theme as a subdomain wgile doing it. Then I moved it to the real domain and followed all the necessary guidelines to change the domain name and permalinks. However, all the permalinks attached to the theme options or theme customizer…in other words, image links, etc are not updating. Even the page links won’t update when I change permalinks setup in settings. I keep refreshing, I have even followed the steps to do it in PHPMyAdmin.

    I try to change the permakinks back to their postname and I get a server error message that says
    “Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at webmaster@pattersonbluesandbbq.org to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

    I own the server, I own the domains, I am the IT/webmaster. so, now, I turn to you. I have never had these issues with any other wordpress sites on my server. This is definitely a theme issue. Especially since the pages work when I leave them as their pageID format. Even though I named them originally.

    Home

    Same thing with images that are through your theme’s photogallery. the permalinks won’t update to point to the new website/wp-content/uploads… it keeps pointing to the old one which I deleted.

    Example… I had to manually fix the header image, page banner, and started on my sponsors album but I shouldn’t have to manually do this for each. so this is the correct link structure:
    http://pattersonbluesandbbq.org/wp-content/uploads/2017/08/SIXD-LOGO-NEW-SQ-01-e1503166230620.png

    The wrong links point to:
    Photgallery image: http://pattersonbluesandbbq.org/wp-content/uploads/2017/08/roosevelt-e1503166119486.png (gets internal server error) permalink says it’s http://pattersonbluesandbbq.org/?photogallery=roosevelt-veterinary-center
    widget links not updating:
    [su_slider source=”taxonomy: gallerycategory/6″ link=”http://bluesnbbq.palomadomenico.com/bluesnbbq/sponsors/” width=”300″ height=”150″ responsive=”yes” title=”no” centered=”yes” pages=”no”] again, it’s from the photogallery album
    shortcode button links didn’t update on theme option home sections:
    [su_button]http://bluesnbbq.palomadomenico.com/bluesnbbq/sponsors/
    [su_button]http://bluesnbbq.palomadomenico.com/bluesnbbq/music/

    This event is happening in less than a month. I need this resolved ASAP

    #82021
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Hi,

    It seems the site wasn’t moved properly.

    We can do this for you for $30 or else you can get expert hands who do this for you.

    Alternatively you can try using duplicator plugin or clone plugin or other methods of transferring site from subdomain to main domain.

    Again moving of a site if not properly done can’t be blamed on the theme.

    Regards,
    Shri

    #82111
    paloma
    Participant
    • Topics: 10
    • Replies: 41
    • Total: 51
    Member since: August 9, 2016

    I have looked and updated everything.

    I have never had a problem with moving a wordpress site.
    So, please go ahead and do it. Please note I purchase all your themes package .

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