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I just bought the theme design-agency-pro. I tried to change the logo “design agency” by mine in appearance> theme option and now the website does’nt work anymore
I deleted my logo and come back to the first set up. It didn’t work. Then I tried to remove the whole theme and reinstall it, It doesn’t work neither. The free version does work.
Just to be sure it wasn’t because of the website, i did the test on another one. The problem does come from the version pro of the theme ( the free version works perfectly)
On this link you will see the problem : https://tiptop-web.eu/.
If I have to, I will create you an access to the admin but i rather avoid it for security reasons.
Can you fix it ? Can I exchange for another themeor be reimbursed ? This is the third message I let…
Thanks in advance for your help. Looking forward to hearing from you.
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
This issue was resolved from our end. Kindly check and confirm.
Kindly go to Appearance>>Theme and upload the theme and activate from there. You didn’t install the theme in root folder hence the theme broken.
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