SKT Customizer Menu Not Showing.

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  • #231904
    Langer Enterprises LLCLanger Enterprises LLC
    Participant
    • Topics: 36
    • Replies: 94
    • Total: 130
    Member since: November 25, 2016

    https://ibb.co/1fL6LyNW

    I moved this site from a testing domain to its permanent location, but the SKT Customizer menu is not showing. See image.

    www.running4free.com

    Marathon Theme Pro

    #231908
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31325
    • Total: 31325
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #231909
    Langer Enterprises LLCLanger Enterprises LLC
    Participant
    • Topics: 36
    • Replies: 94
    • Total: 130
    Member since: November 25, 2016

    Email Sent

    #232096
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31325
    • Total: 31325
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Now customizer is working fine.

    Kindly see the screenshot : https://tinyurl.com/26y3jvrg

    Regards,
    Dave

    #232324
    Langer Enterprises LLCLanger Enterprises LLC
    Participant
    • Topics: 36
    • Replies: 94
    • Total: 130
    Member since: November 25, 2016

    Thanks, can you let me know how to repair this for future issues?

    #232358
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31325
    • Total: 31325
    Member since: August 16, 2013

    Hi,

    Here we replace updated customizer file to the old customizer file in customizer folder.

    Replace customizer.css file from path : customizer > assets > customizer.css
    Replace customizer.css file from path : customizer > assets > customizer.js

    You can download this file to the given link : https://app.box.com/s/yn7nudssmzararojklbwp7yx1pwrl0tf

    Regards,
    Dave

    #232379
    Langer Enterprises LLCLanger Enterprises LLC
    Participant
    • Topics: 36
    • Replies: 94
    • Total: 130
    Member since: November 25, 2016

    Thanks

    #232380
    Langer Enterprises LLCLanger Enterprises LLC
    Participant
    • Topics: 36
    • Replies: 94
    • Total: 130
    Member since: November 25, 2016

    It is not working again. I have uploaded the two files from the link, and they did not repair them. Please repair.

    #232381
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31325
    • Total: 31325
    Member since: August 16, 2013

    Hi,

    After add this file kindly clear browser cache and hard refresh and check if it’s not working kindly share WP login details with site url. Here on your given site we already done customizer changes and it’s working see screenshot : https://tinyurl.com/26y3jvrg

    Regards,
    Dave

    #232415
    Langer Enterprises LLCLanger Enterprises LLC
    Participant
    • Topics: 36
    • Replies: 94
    • Total: 130
    Member since: November 25, 2016

    It is working now, thanks.

    #232418
    Sonal S SinhaSonal S Sinha
    Moderator
    • Topics: 0
    • Replies: 31325
    • Total: 31325
    Member since: August 16, 2013

    🙂

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