SKT Builder not loading

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Viewing 9 posts - 16 through 24 (of 24 total)
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  • #142741
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi Antonietta,

    Kindly go to Settings >> General Settings >> And changed the site addresses to https.

    Regards,
    Dave

    #149350
    Albert CaruanaAlbert Caruana
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    Member since: April 14, 2020

    Hello,

    If I already have followed the above advice regarding the https: change, but it did not resolve the issue, what should I do next?

    #149375
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi Antonietta,

    Kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Dave

    #158995
    Alain Nonga NgueAlain Nonga Ngue
    Participant
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    • Total: 3
    Member since: August 2, 2020

    I am having the same issue. My edit in SKT builder are not saved. The page is stuck in saving …
    I see that several people have experienced the same issue before. You helped them by login into their webpage. But, you never provide any information here how you resolve the issue. So everyone who experiences the issue has to go through the same cycle.
    Can you explain how you resolve the issue for the first person who raised the issue in this thread?

    #159021
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi Alain,

    Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Dave

    #159055
    Alain Nonga NgueAlain Nonga Ngue
    Participant
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    Member since: August 2, 2020

    Hi,
    I uploaded the screenshot. It has been blocked for more than 24 hours. Here is the link: https://imgur.com/a/MEl6ZyD

    #159103
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi Alain,

    Kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Dave

    #159216
    Alain Nonga NgueAlain Nonga Ngue
    Participant
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    • Total: 3
    Member since: August 2, 2020

    Hi Dave,
    Disabling all the plugin does not help. Another data point if that can help. If click on edit page instead edit with SKT, wordpress page become unresponsive.

    Thanks,
    Alain

    #159246
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi Alain,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

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