SKT Builder not loading

[Sonnal S Sinha]

Hi Antonietta,

Kindly go to Settings >> General Settings >> And changed the site addresses to https.

Regards,
Dave

[Albert Caruana]

Hello,

If I already have followed the above advice regarding the https: change, but it did not resolve the issue, what should I do next?

[Sonnal S Sinha]

Hi Antonietta,

Kindly check for conflicting plugins disable all of the plugins and see if it works.

If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

Regards,
Dave

[Alain Nonga Ngue]

I am having the same issue. My edit in SKT builder are not saved. The page is stuck in saving …
I see that several people have experienced the same issue before. You helped them by login into their webpage. But, you never provide any information here how you resolve the issue. So everyone who experiences the issue has to go through the same cycle.
Can you explain how you resolve the issue for the first person who raised the issue in this thread?

[Sonnal S Sinha]

Hi Alain,

Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

Regards,
Dave

[Alain Nonga Ngue]

Hi,
I uploaded the screenshot. It has been blocked for more than 24 hours. Here is the link: https://imgur.com/a/MEl6ZyD

[Sonnal S Sinha]

Hi Alain,

Kindly check for conflicting plugins disable all of the plugins and see if it works.

If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

Regards,
Dave

[Alain Nonga Ngue]

Hi Dave,
Disabling all the plugin does not help. Another data point if that can help. If click on edit page instead edit with SKT, wordpress page become unresponsive.

Thanks,
Alain

[Sonnal S Sinha]

Hi Alain,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Dave

[Neelima Zope]

I am using SKT theme and SKT theme builder. Almost in 1 month its stop working and site pages has been disturbed.
http://s883368162.onlinehome.us/
Please give us solution.

[Sonnal S Sinha]

Hi Neelima Zope,

Given website URL isn’t clickable. Therefore we are unable to check the issue.

Regards,
Dave

[Sonnal S Sinha]

Hi Neelima Zope,

Given theme is free and unfortunately does not fall under support.

Regards,
Dave

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