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- This topic has 26 replies, 6 voices, and was last updated 1 year, 4 months ago by Forum Moderator.
May 27, 2019 at 4:49 pm #124042
I have created a home page on my Jewelry themed site, and I am trying to edit it with SKT builder. The page has been loading for hours, and it is not loading. Stuck on 85%. I really want to use this theme and the customiser hasn’t been very helpful either. I don’t know what’s wrong and I need help!May 29, 2019 at 5:06 am #124099
Kindly go to Settings >> General Settings >> And changed the site addresses to https.
DaveMay 29, 2019 at 6:13 am #124111
I’ve since resolved the https issue and it’s been loading. Thanks for the feedback. The problem now is that it doesn’t save my work. I’ve even set it to autosave, and the save just keeps spinning indefinitely! So, no matter the changes I make, they don’t reflect. This is highly frustrating. Please assist.May 29, 2019 at 6:44 am #124114
Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.
DaveMay 29, 2019 at 7:50 am #124131
I posted the screenshot here. Was having challenges with Imgur.
The page had been saving for over 30 minutes. It just continues endlessly.May 29, 2019 at 11:28 am #124139
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
DaveMay 30, 2019 at 7:18 am #124235
Issue resolved from our end. Kindly check and confirm
DaveMay 30, 2019 at 8:41 am #124245
I saw you were able to edit the homepage and save it. However, I am still unable to save the changes I make. The same thing is happening, where the saving spinner doesn’t stop rotating and my work gets trashed once I exit SKT Builder.May 30, 2019 at 10:43 am #124251
Issue resolved. Kindly check and confirm
DaveMay 30, 2019 at 10:55 am #124254
Thank you. It is saving now.
Sincerely, Ufuoma.May 30, 2019 at 12:37 pm #124257
Hi, Thanks for your help. My customiser wasn’t working before either, but now it is. Problem is, I made changes, and it said it published, but when I left customiser, the changes didn’t reflect on the site. And when I went back to customiser to try again, the changes I made were still effective. I don’t know why this is happening. I wanted to update the copyright and the slider. Can you help?May 31, 2019 at 5:43 am #124295
Kindly send us the full access of WP admin.
DaveMay 31, 2019 at 11:02 am #124329
Thank you. The issue has been resolved. It was simply a caching issue.
Sincerely, Ufuoma.May 31, 2019 at 11:14 am #124331
CoolJanuary 9, 2020 at 11:02 pm #142710Antonietta Di BonitoParticipantMember since: November 26, 2019
- Topics: 3
- Replies: 2
- Total: 5
I’ve the same problem only with one page, that’s the “Blog” page, that is the most important one of the website since there are all my posts there. The edit page of SKT Builder doens’t open, it just stops at 85% and I can’t work on it or make changes. Please can you help me?
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