Home › Forums › SKT Black/White Theme Support › Site images not loading on Mobile
- This topic has 7 replies, 2 voices, and was last updated 7 years, 1 month ago by Sonl Sinha.
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October 24, 2017 at 7:23 am #86086
Hi,
I have just been updating the title on my website and for some reason the images have stopped loading correctly when I load the site on mobile (not sure if its related). Desktop view seems ok if not a little slow.
Please can you have a look and see if you can resolve?
www.scarce-it.com
Many thanks for your help,
Ruth
October 24, 2017 at 8:11 am #86094Hi,
I have also noticed a degradation in performance now of the images loading on desktop also this morning.
I did run a page speed test last night: https://developers.google.com/speed/pagespeed/insights/ and the results were awful and the degradation seems to have been worse and declining since; I don’t know if this is related?
Thanks for your help,
Ruth
October 24, 2017 at 10:32 am #86126Sorry to post again but please can you take a look at this as its really impacting my website, thanks
October 24, 2017 at 10:41 am #86129Hi,
This issue was resolved from our end. Kindly check and confirm.
Regards,
ChrisOctober 24, 2017 at 10:59 am #86137Hi Chris,
Many thanks for looking at this. It seems to be ok now on mobile but not on desktop, please can you check this and see if you can fix?
Many thanks for your help,
uth
October 24, 2017 at 11:03 am #86139Hi,
Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.
Regards,
ChrisOctober 24, 2017 at 11:06 am #86141Hi Chris,
Apologies, I went to take the screen shot and it seems to have resolved – the site is a little slow to load but the images are now loading correctly once the page is displayed so I think you have fixed the issue; thank you.
Please can I ask what the issue was?
Many thanks for all your help,
RuthOctober 24, 2017 at 11:28 am #86144Hi Ruth,
If you found our service good kindly review us here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/11/
Regards,
Chris -
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