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  • #71679
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    I have question about a site’s cache. Sometimes I have deleted an image in my media files, made some changes to it then uploaded it again. If I do not change the name of the image the old version shows up and not the new one. Is there any way to empty the cache of a site without loosing things like pages, customization, widgets, etc? I did a search in support on this and all I saw was referrals to browser’s caches’ is that the problem?
    JulieO

    #71739
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27625
    • Total: 27625
    Member since: August 16, 2013

    Hi Julie,

    Kindly try to do a forced refresh.

    Windows/Linux:
    1. Hold down Ctrl and click the Reload button.
    2. Or, Hold down Ctrl and press F5.

    Mac:
    1. Hold Shift and click the Reload button.
    2. Or, hold down Cmd and Shift key and then press R.

    If still you see an old image kindly change image name then upload it and if you are using a caching plugin kindly clear plugin’s cache from it’s page.

    Regards,
    Dave

    #72806
    JulieJulie
    Member
    • Topics: 32
    • Replies: 48
    • Total: 80
    Member since: February 9, 2017

    Thanks Dave,
    I wasn’t sure if the site had a cache or if it was something on my end, now I know.
    Thanks again,
    JulieO

    #72856
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27625
    • Total: 27625
    Member since: August 16, 2013

    🙂

    #73188
    LuizLuiz
    Member
    • Topics: 3
    • Replies: 7
    • Total: 10
    Member since: April 10, 2017

    Unfortunately, Perfect doesn’t seem to be that perfect… I’m using it, so I can get what you’re saying.

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