Shopzee theme

[Dung]

Dear,

I’m using Shoopzee theme. And I have the problem when display in mobile. When I click on the menu button, the screen will be narrowed. Could you help me to solve the problem? I don’t how to take the attach file here, so you should see the capture pictures in the link bellow, please. Thank you so much.

Link: http://theme.wms.vn/shopzee/2018/05/28/error-display-in-mobile/

Regards,
Tran Tri Dung

[Sonnal S Sinha]

Hi,

Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

Add this code there:

@media screen and (max-width:767px) {
.header .header-inner .nav { width:100%;}
}

Regards,
Chris

[Dung]

Dear Chris,

Thank you for your reply. Can I ask you for another theme’s issue here?

I’m using Agency Design theme for my company (http://wms.vn/). I love this theme. However, I’m having an issue with the facebook comment box like the picture in the link below. I’ve tried 3 different plugins, but It has the same issue. The comment box is hiden a half. Could you help me to solve this?

Link: http://wms.vn/wp-content/uploads/2018/06/agency-design-issue-01.png

Many thanks,
Tran Tri Dung

[Sonnal S Sinha]

Its not set up properly with API etc. Correct API credentials only will showcase it properly. Use disqus comments instead allows all social ones as well.

Regards,
Shri

[Dung]

Dear Shri,

I’m just a marketer, not expertise in IT, so I don’t understand too much. However, the others theme is working properly with those plugin, as you can see in the link below:

Link: http://trantridung.vn/kien-thuc/digital-marketing/xep-hang-seo-10-tieu-chi-quan-trong-nhat/

Is there any simple solution for this issue?

Thanks,
Tran Tri Dung

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Shri

[Dung]

Hi Shri,

Sorry because of late reply. Could you give me your email address, so that I can send these information to you. Because if I send to the URL you give me above, maybe I have to re-tell my issue. Please, give me your email, and I will send you the information, so that I don’t to re-write it again.

Thanks,
Tran Tri Dung

[Sonnal S Sinha]

Our email address: [email protected]

Regards,
Shri

[Dung]

Hi Shri,

I’ve just send information to [email protected]
Please help me to solve the issue. Thank you so much.

Regards,
Tran Tri Dung

[Sonnal S Sinha]

Hi,

Issue have been resolved from our end. Kindly check and confirm.

Regards,
Dave

[Dung]

Dear Dave,

The issue wasn’t solved properly. The comments are still hidden. You can see this link: http://wms.vn/kien-thuc/digital-marketing/7-kpis-quan-trong-de-danh-gia-hieu-qua-chien-dich-quang-cao-adwords/

Regards,
Tran Tri Dung

[Sonnal S Sinha]

Hi,

Issue have been resolved from our end. Kindly check and confirm.

Regards,
Shri

[Dung]

Hi Shri,

It’s not resolved properly yet, both on tablet and mobile. I saw that you double some widget on slide bar, so the body will long enough to see the comment. Help me resolve it again please!

Regards,
Tran Tri Dung

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Dave

[Dung]

Hi,

Although it’s not perfect, but it seems to be better. It’s ok right now. Thank you for your effort.

Thanks,
Tran Tri Dung

[Author]

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