Shopzee theme

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #101841
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Dear,

    I’m using Shoopzee theme. And I have the problem when display in mobile. When I click on the menu button, the screen will be narrowed. Could you help me to solve the problem? I don’t how to take the attach file here, so you should see the capture pictures in the link bellow, please. Thank you so much.

    Link: http://theme.wms.vn/shopzee/2018/05/28/error-display-in-mobile/

    Regards,
    Tran Tri Dung

    #101904
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23490
    • Total: 23490
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

    Add this code there:

    @media screen and (max-width:767px) {
    .header .header-inner .nav { width:100%;}
    }

    Regards,
    Chris

    #102488
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Dear Chris,

    Thank you for your reply. Can I ask you for another theme’s issue here?

    I’m using Agency Design theme for my company (http://wms.vn/). I love this theme. However, I’m having an issue with the facebook comment box like the picture in the link below. I’ve tried 3 different plugins, but It has the same issue. The comment box is hiden a half. Could you help me to solve this?

    Link: http://wms.vn/wp-content/uploads/2018/06/agency-design-issue-01.png

    Many thanks,
    Tran Tri Dung

    #102500
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Its not set up properly with API etc. Correct API credentials only will showcase it properly. Use disqus comments instead allows all social ones as well.

    Regards,
    Shri

    #102521
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Dear Shri,

    I’m just a marketer, not expertise in IT, so I don’t understand too much. However, the others theme is working properly with those plugin, as you can see in the link below:

    Link: http://trantridung.vn/kien-thuc/digital-marketing/xep-hang-seo-10-tieu-chi-quan-trong-nhat/

    Is there any simple solution for this issue?

    Thanks,
    Tran Tri Dung

    #102587
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Shri

    #102769
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Hi Shri,

    Sorry because of late reply. Could you give me your email address, so that I can send these information to you. Because if I send to the URL you give me above, maybe I have to re-tell my issue. Please, give me your email, and I will send you the information, so that I don’t to re-write it again.

    Thanks,
    Tran Tri Dung

    #102799
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Our email address: @sktthemes.com">support@sktthemes.com

    Regards,
    Shri

    #102818
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Hi Shri,

    I’ve just send information to @sktthemes.com">support@sktthemes.com
    Please help me to solve the issue. Thank you so much.

    Regards,
    Tran Tri Dung

    #102920
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23490
    • Total: 23490
    Member since: August 16, 2013

    Hi,

    Issue have been resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #102947
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Dear Dave,

    The issue wasn’t solved properly. The comments are still hidden. You can see this link: http://wms.vn/kien-thuc/digital-marketing/7-kpis-quan-trong-de-danh-gia-hieu-qua-chien-dich-quang-cao-adwords/

    Regards,
    Tran Tri Dung

    #102995
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Hi,

    Issue have been resolved from our end. Kindly check and confirm.

    Regards,
    Shri

    #103014
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Hi Shri,

    It’s not resolved properly yet, both on tablet and mobile. I saw that you double some widget on slide bar, so the body will long enough to see the comment. Help me resolve it again please!

    Regards,
    Tran Tri Dung

    #103048
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23490
    • Total: 23490
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Dave

    #103342
    Dung
    Participant
    • Topics: 3
    • Replies: 18
    • Total: 21
    Member since: October 12, 2016

    Hi,

    Although it’s not perfect, but it seems to be better. It’s ok right now. Thank you for your effort.

    Thanks,
    Tran Tri Dung

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