several questions as per email chain

Home Forums Teethy theme support several questions as per email chain

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  • #91007

    ddsmugs
    Member
    • Topics: 1
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    Member since: November 27, 2017

    1- sample content as per your sales pitch for the premium version – last email (from lar@clericalplus.com)

    (you) – Kindly send us the WordPress admin details and we will set up the theme demo pages.

    (me) – So now we have come full circle on this . . . you made that offer below, and I asked if you could kindly just cut n paste the sample text content from the pages into a .txt file, and you said yes . .. so assuming this is still possible, can you just send me the content as per above so I don’t have to clutter my site with anymore stuff?

    2 – in the home page services section, we would like to show only a picture and the page title . . . so I set the pages content length to 0 as per below

    see http://relaxfamilydental.com/wp-content/uploads/2018/01/queston-2a.png

    However, you still add an “…” and it shows like this http://relaxfamilydental.com/

    see http://relaxfamilydental.com/wp-content/uploads/2018/01/queston-2.png

    Can we
    A – remove the “…” and
    B – even tighten up the whitespace there?

    3 – I did not see a setting to add whitespace between the menu and page title/right widget sidebars http://relaxfamilydental.com/about-our-dentists/

    see http://relaxfamilydental.com/wp-content/uploads/2018/01/queston-3.png

    Can we A -add some space between menu and page title (or do we just set the font size down?) and B add white space between the menu and the widget text box title (sorry if I misses a setting for either of these)

    #91064

    SKT Themes
    Keymaster
    • Topics: 2
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    Member since: June 12, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS and paste below code there:

    #wrapTwo{padding-bottom: 20px;}
    #wrapTwo .one_four_page-wrap p{display: none;}
    .content-area{padding-top: 110px;}

    Regards,
    Shri

    #91603

    ddsmugs
    Member
    • Topics: 1
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    • Total: 8
    Member since: November 27, 2017

    sorry just getting back to you – thank you – you fixed all my spacing concerns with the custom CSS – nice job with that – note i played/changed the px numbers more to our liking

    but still – no content !?! – we have only been asking now for almost a month – one of the reasons why my client bought your premium version was for the content – i will assume it’s too much to ask for you to cut n paste the sample content text into a txt file and send it to us?

    assuming this is so, then here is an admin id and pw to paste the pages into our site relaxfamilydental.com/
    skttoothyuser skttoothy753951

    also, i have 2 more spacing concerns – do i paste them here or create a new ticket

    #91685

    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Chris

    #91691

    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Issue resolved from our end. Kindly check and confirm.

    Regards,
    Chris

    #91945

    ddsmugs
    Member
    • Topics: 1
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    Member since: November 27, 2017

    ok, we got sort of lost . . or at least i did

    all the issues i originally had are fix – THANK YOU – NICE JOB

    the one issue we have had for over a month now, is getting your toothy sample content, which you listed as a feature when we bought the premium version – i left an id and pw above so you can paste the pages as per a previous email – can you please provide that ASAP

    after you complete the above, we can move on

    thanks

    #92004

    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    We already pasted the demo content in your website, kindly check and confirm.

    Regards,
    Chris

    #92032

    ddsmugs
    Member
    • Topics: 1
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    Member since: November 27, 2017

    this is your sample content “Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ultrices posuere felis et consectetur. Quisque sagittis sit amet nunc nec hendrerit. Morbi eu mi ipsum” . .. text filler

    i wish you had told me that it was just sample layout and not sample content as we thought/you had advertised – because this is useless to us and now i have to spend the time again to remove all this nonsense that my client is not interested in

    i have two more spacing issues that we need resolved most likely with custom css – should i start a new ticket or continue with this one?

    #92035

    ddsmugs
    Member
    • Topics: 1
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    Member since: November 27, 2017

    HELP – tried to remove the sections you reinstalled, so that just our home page shows, set sections to 1 (there is no zero) and then set section one to check/hide sections – sections you added are all gone, but home page content/text that used to show is not showing – how do i get it to show again? – what did i miss this time that i had previously set to show home page before you reinserted the sections?

    see http://relaxfamilydental.com/

    #92098

    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Kindly go to Settings » Reading » Your homepage displays » A static page (select below) and select your home page.

    Regards,
    Chris

    #92178

    ddsmugs
    Member
    • Topics: 1
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    • Total: 8
    Member since: November 27, 2017

    ok, thanks i would have never guessed that you changed that setting – all fixed

    last few spacing issues i assume you can fix/provide us with custom css

    see http://relaxfamilydental.com/wp-content/uploads/2018/01/2018-01-20-00_04_35-Peter-J-Muglia-DDS-James-A-Testa-DDS-_-Relax-Family-Dental-…-Relax-Today-Sm.jpg

    a – client wants to increase space between title and tagline
    b – client wants to decrease space between tagline and phone number

    http://relaxfamilydental.com/wp-content/uploads/2018/01/2018-01-20-00_14_19-Bridgewater-NJ-Dentist-serves-Somerset-County-NJ-Central-NJ.jpg

    c – how do we bold the widget title text . .. did not see a setting for that

    thanks in advance for your accurate, complete and timely reply

    #92431

    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

    Add this code there:

    .header .header-inner .logo h1 { margin-bottom:20ox;}
    .header-right { position:absolute; right:0; bottom:0;}
    h3.widget-title { font-weight:bold !important;}

    Regards,
    Chris

    #92773

    ddsmugs
    Member
    • Topics: 1
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    Member since: November 27, 2017

    always thanks

    so 1st and 3rd fixes worked, 2nd didn’t – it worked in monitor res, but when it shrunk down, it overlaid the tag line – if it can’t be fixed, so be it – i also tried playing with the right and bottom numbers but that made it worse

    2 more fixes – i think the last ones – client was picky

    1 – can we cut the space down between the widgets so they are closer together – see http://relaxfamilydental.com/wp-content/uploads/2018/01/number-1.jpg

    2 – did i miss a font setting – can we increase the size of the phone number in the heading – see http://relaxfamilydental.com/ top phone number with phone icon preceding it

    and here’s some payback – where do you want me to give you a positive review – at the wp themes page for toothy? – let me know

    thanks

    #92868

    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

    Add this code there:

    aside.widget { padding:20px 20px 10px 20px;}
    .header-right .column1 { font-size:30px;}

    Regards,
    Chris

    #93506

    ddsmugs
    Member
    • Topics: 1
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    Member since: November 27, 2017

    sorry just getting back to you – we only meet weekly

    thanks – they all worked, i played with them a tad – but they worked

    so where can i give you a good review – your wordpress theme page?

    let me know and i would be happy to do so

    continued success to you folks!

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