March 31, 2020 at 7:46 am #148234
If I insert a small image (as now in site www.impiantipadova.it) from admin interface, everithing is ok, but if I upload a bigger one (so small it’s not usable) the site shows a broken image link.
What should I do?March 31, 2020 at 10:12 am #148252
We’ll check and revert back to you.
Please send us your WordPress credentials to [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
DaveApril 1, 2020 at 9:58 am #148362
any news?April 2, 2020 at 7:53 am #148423
Issue have been resolved. Kindly check and confirm.
DaveApril 2, 2020 at 9:01 am #148432
Sorry, no it’s not solved.
Please check the site.
I sent also screen capture by mail.April 2, 2020 at 2:01 pm #148456
Kindly delete cache and do a forced refresh.
To do a forced refresh kindly follow below instructions:
1. Hold down Ctrl and click the Reload button.
2. Or, Hold down Ctrl and press F5.
1. Hold Shift and click the Reload button.
2. Or, hold down Cmd and Shift key and then press R.
DaveApril 2, 2020 at 2:09 pm #148458
Every time before my tests I clear the cache and nothing is changed.
I repeated the same test on chrome in incognito mode using ctrl+shift+n so avoiding any cache.
Sorry, problem not solved.April 4, 2020 at 7:16 am #148584
Sorry, the problem it’s not solved and what should I do?
The site is live…. should I solve it by myself?April 7, 2020 at 8:03 am #148819
Ok, no solution. The site is still in the same after 7 days.
Not a good support.
I’ll solve it by myself.April 8, 2020 at 12:52 pm #148974
Actually there is issue in .htaccess file so so we take a backup of your old htacess file and its present in folder with name .htaccess-old and created new one….. now issue resolve
See screenshot below:
DaveApril 11, 2020 at 7:20 am #149154
Thanks a lot!April 13, 2020 at 11:23 am #149239
- You must be logged in to reply to this topic.