Home › Forums › Handy Theme Support › Problem with logo image SKT Handyman ProVersione: pro3.0
- This topic has 11 replies, 2 voices, and was last updated 4 years, 7 months ago by Sonl Sinha.
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March 31, 2020 at 7:46 am #148234
If I insert a small image (as now in site www.impiantipadova.it) from admin interface, everithing is ok, but if I upload a bigger one (so small it’s not usable) the site shows a broken image link.
What should I do?
March 31, 2020 at 10:12 am #148252Hi,
We’ll check and revert back to you.
Please send us your WordPress credentials to [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
DaveApril 1, 2020 at 9:58 am #148362any news?
April 2, 2020 at 7:53 am #148423Hi,
Issue have been resolved. Kindly check and confirm.
Regards,
DaveApril 2, 2020 at 9:01 am #148432Sorry, no it’s not solved.
Please check the site.
I sent also screen capture by mail.April 2, 2020 at 2:01 pm #148456Hi,
Kindly delete cache and do a forced refresh.
To do a forced refresh kindly follow below instructions:
Windows/Linux:
1. Hold down Ctrl and click the Reload button.
2. Or, Hold down Ctrl and press F5.Mac:
1. Hold Shift and click the Reload button.
2. Or, hold down Cmd and Shift key and then press R.Regards,
DaveApril 2, 2020 at 2:09 pm #148458Just done.
Every time before my tests I clear the cache and nothing is changed.
I repeated the same test on chrome in incognito mode using ctrl+shift+n so avoiding any cache.Sorry, problem not solved.
April 4, 2020 at 7:16 am #148584Sorry, the problem it’s not solved and what should I do?
The site is live…. should I solve it by myself?April 7, 2020 at 8:03 am #148819Ok, no solution. The site is still in the same after 7 days.
Not a good support.
I’ll solve it by myself.April 8, 2020 at 12:52 pm #148974Hi,
Actually there is issue in .htaccess file so so we take a backup of your old htacess file and its present in folder with name .htaccess-old and created new one….. now issue resolve
See screenshot below:
https://imgur.com/a/WadAnDzRegards,
DaveApril 11, 2020 at 7:20 am #149154Problem solved!
Thanks a lot!April 13, 2020 at 11:23 am #149239🙂
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