- This topic has 11 replies, 2 voices, and was last updated 3 years, 7 months ago by
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If I insert a small image (as now in site www.impiantipadova.it) from admin interface, everithing is ok, but if I upload a bigger one (so small it’s not usable) the site shows a broken image link.
What should I do?
Hi,
We’ll check and revert back to you.
Please send us your WordPress credentials to [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
DaveHi,
Issue have been resolved. Kindly check and confirm.
Regards,
DaveSorry, no it’s not solved.
Please check the site.
I sent also screen capture by mail.Hi,
Kindly delete cache and do a forced refresh.
To do a forced refresh kindly follow below instructions:
Windows/Linux:
1. Hold down Ctrl and click the Reload button.
2. Or, Hold down Ctrl and press F5.Mac:
1. Hold Shift and click the Reload button.
2. Or, hold down Cmd and Shift key and then press R.Regards,
DaveJust done.
Every time before my tests I clear the cache and nothing is changed.
I repeated the same test on chrome in incognito mode using ctrl+shift+n so avoiding any cache.Sorry, problem not solved.
Sorry, the problem it’s not solved and what should I do?
The site is live…. should I solve it by myself?Ok, no solution. The site is still in the same after 7 days.
Not a good support.
I’ll solve it by myself.Hi,
Actually there is issue in .htaccess file so so we take a backup of your old htacess file and its present in folder with name .htaccess-old and created new one….. now issue resolve
See screenshot below:
https://imgur.com/a/WadAnDzRegards,
Dave
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